Operations Manager

Tlingit Haida Tribal Business Corp.; Virginia (MN); On-site; USD 94,500 - 115,500; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Retirement Plan

Employee Discounts

Wellness Seminars

Job summary

Tlingit Haida Tribal Business Corp. is seeking an Operations Manager in Blackstone, VA. This role involves overseeing maintenance activities and managing a diverse workforce responsible for infrastructure systems.

The ideal candidate will have extensive experience in facilities management, demonstrate strong customer service skills, and be capable of working under tight constraints. At THTBC, you'll contribute to meaningful projects in a dynamic environment.

Enjoy comprehensive benefits including medical coverage, a 401(k) plan, and professional growth opportunities.

Qualifications

• Must be able to obtain and maintain a security clearance.
• Possess and maintain a valid state driver’s license.
• Knowledge of safety practices and hazards in the worksite.

Responsibilities

• Oversee maintenance activities at FASTC.
• Manage and report on corrective maintenance actions.
• Supervise workforce responsible for operational duties.

Skills

Knowledge of Facilities Management

Supervision of diversified workforce

Customer service skills

Ability to work under tight constraints

Education

Five years of experience in servicing commercial buildings

Two years in business occupancy operations

Job description

Subsidiary: T&H Services

Job Title: Operations Manager

Work Location: Blackstone, VA

Labor Category: Exempt

Clearance Level: Secret

Pay Rate: $105,000

About the Role

The Operations Manager will oversee scheduled and unscheduled maintenance activities at FASTC.

What You’ll Be Doing

• Supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems
• Submit signed monthly progress reports to the Government.
• Oversee and manage corrective maintenance actions and funding, preventative maintenance, and unscheduled work orders.
• Provide weekly written and verbal updates on O&M work status.
• Submit a signed monthly progress report documenting workload for the reporting month to include, at a minimum, corrective maintenance funding status, summaries of preventive maintenance and unscheduled work received and completed (work orders/Service Orders), Contractor quality control statistics, a summary of safety incidents and safety training, an equipment downtime summary, customer satisfaction statistics and any other Contractor comments regarding operational improvements/betterments, work delays, or other issues affecting Contractor performance.
• On site during normal business hours and reachable 24/7/365 for emergencies.
• May include maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work.
• Consistently produces quality products and service.
• Completes all training within required timeline.
• Performs all work in a safe and secure manner.
• Adhere to company policies, procedures, and safety regulations.
• Performs other duties as assigned.

What We’re Looking For

• Demonstrated knowledge and experience in the field of Facilities Management.
• Two (2) years’ experience in business occupancy facilities operations and maintenance.
• Minimum Five (5) years servicing and/or renovating commercial buildings.
• Prior experience in the supervision of a diversified workforce responsible for operations, maintenance, and repair of commercial building infrastructure systems.
• Familiar with the various codes and standards covered by the PWS, NFPA, Environmental Protection Agency (EPA), and OSHA codes and standards.
• Ability to speak, read, and write English.
• Must be able to work independently and interact well with others in a team setting.
• Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
• Highly motivated, flexible organized and must be detail oriented.
• Strong customer service and interpersonal skills.
• Must have practical knowledge of worksite safety, occupational hazards and standard safety practices.
• Must possess and maintain a valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment.
• Must be able to obtain and maintain a security clearance.

Physical Demands & Work Environment

• Must be able to work on-call, alternate, and extended shift schedules when necessary to meet the mission requirements, including weekends and holidays.
• Work may be performed indoors or outdoors in varying weather conditions. Must be able to work in confined spaces, at heights, and around various hazards.

US Pay Range

$105,000

Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Benefits

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave
• 401(k) Retirement Plan
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

Pre-Employment Screening

All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity

We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

Reasonable Accommodation

If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.