Operations Manager

InHealthGroup; United States; Remote; USD 66,000 - 70,000; Full time

Benefits offered by this job

27 days annual leave

Pension scheme

Private medical insurance

Life assurance

Hybrid and flexible working

Learning and development

Well-being hub and EAP

Enhanced parental leave

Monthly peer recognition

Job summary

InHealth is recruiting an Operations Manager to lead our Lung Cancer Screening programmes. The role requires coordinating across dispersed teams, managing commissioners and subcontractors, and driving performance against KPIs to ensure patient safety and quality care.

You will support strategic planning, service development, and growth within the LCS portfolio while maintaining strong stakeholder relationships and a focus on continuous improvement.

Qualifications

• Significant operational management experience within healthcare services.
• Demonstrable experience managing complex, multi-site services and large-scale contracts.
• Strong people leadership and performance management experience.
• Knowledge of healthcare quality, governance, compliance, and performance frameworks.
• Excellent reporting, analytical, and organisational skills.
• A track record of delivering service improvements and achieving operational targets.

Responsibilities

• Leading and overseeing operational delivery across multiple Lung Cancer Screening programmes.
• Managing relationships with commissioners, subcontractors, and key internal stakeholders.
• Driving performance against contractual KPIs, quality standards, and patient experience measures.
• Monitoring programme performance, identifying opportunities for improvement, and implementing solutions.
• Supporting strategic planning, service development, and the growth of the LCS programme.

Skills

Operational leadership

Stakeholder engagement

People management

Decision making

Communication skills

Continuous improvement

Job description

£49,000 - £52,000 depending on experience + £4200 Car allowance or company car

Home-based | Covering Surrey & Sussex
Regular travel to sites will be required for meetings, operational support, stakeholder engagement, and team leadership.

Lead one of the UK's largest Lung Cancer Screening programmes

This is an exciting opportunity to join InHealth as an Operations Manager within our Lung Cancer Screening (LCS) service. As our largest and most complex LCS programme, this role requires a proven operational leader with significant experience managing large-scale healthcare services, multiple stakeholders, and geographically dispersed teams.

Make a real impact in healthcare

At InHealth, we work in partnership with the NHS to deliver innovative healthcare services, including patient triage, bookings, nurse-led Lung Cancer Screening, and mobile CT scanning. As an Operations Manager, you will play a pivotal role in ensuring the safe, effective, and high-quality delivery of multiple LCS programmes, helping to improve patient outcomes through the early detection of lung cancer.

What you'll be doing

• Leading and overseeing operational delivery across multiple Lung Cancer Screening programmes
• Managing relationships with commissioners, subcontractors, and key internal stakeholders
• Driving performance against contractual KPIs, quality standards, and patient experience measures
• Monitoring programme performance, identifying opportunities for improvement, and implementing solutions
• Supporting strategic planning, service development, and the growth of the LCS programme

What we're looking for

• An experienced and inspirational leader who can engage, motivate, and develop high-performing teams
• Strong decision-making skills with the ability to remain calm and effective in a fast-paced environment
• Excellent communication and stakeholder management skills
• A proactive approach to problem-solving and continuous improvement
• The confidence to challenge constructively and drive positive change
• A strong commitment to patient safety, quality, and operational excellence

Essential experience and skills

• Significant operational management experience within healthcare services, ideally within screening programmes
• Demonstrable experience managing complex, multi-site services and large-scale contracts
• Strong people leadership and performance management experience
• Knowledge of healthcare quality, governance, compliance, and performance frameworks
• Excellent reporting, analytical, and organisational skills
• A track record of delivering service improvements and achieving operational targets

What's in it for you

In addition to this, we also offer:

• 27 days annual leave(plus bank holidays)
• Generous company contribution pension scheme
• Sick pay for peace of mind, so you can rest and recover without financial worry
• Private medical insurance options
• Life assurance
• Hybrid and flexible working opportunities
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on our healthcare services
• Smart tech, Cycle to Work, and thousands of discounts and cashback options
• For eligible* roles - anadditional payment of £10 per hour, up to£50 per day, for each weekend day worked - paid monthly in arrears
• Paid-for professional membershipsand more!

Supporting our people’s happiness at work is a top priority. That means offering meaningful opportunities for personal and professional growth, with an innovative approach to development that helps you be the best version of yourself and build a real career pathway.

* This includes colleagues delivering face to face patient care in the Lung screening mobile units, Endoscopy, AAA Screening, Breast Screening, PET-CT, Audiology, Mobiles, Imaging Centres and CDC’s. Note that this payment is not applicable to clinical staff working within the Echocardiography division, or Diabetic Eye Screening. The Weekend Payment does not apply to those on a flexible working agreement and part time workers that have requested to work weekend hours/days as part of their working agreement. The Weekend Payment also doesn’t apply to those who are working remotely or carrying out administrative work from home.

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them.

New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.

£49,000 - £52,000 depending on experience + £4200 Car allowance or company car

£49,000 - £52,000 depending on experience + £4200 Car allowance or company car

£49,000 - £52,000 depending on experience + £4203 Car allowance or company car