Operations Manager

GFL Industries; Troy (VA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

15 days PTO

Health, Dental & Vision

401(k) with employer match

Paid Holidays

Employee Assistance Program

Job summary

GFL Environmental is seeking an Operations Manager to lead a front-line workforce at a high-impact branch with over $30 million in revenue. You will recruit, train, and mentor drivers, technicians, and operations staff to uphold safety, efficiency, and morale.

You will ensure DOT compliance, drive a Safety-First culture, manage daily operations, and partner with leadership to optimize revenue and control costs while delivering exceptional service.

Qualifications

• 2–3 years of hands-on management experience in waste, logistics, or similar sector.
• BA/BS degree preferred or equivalent leadership experience.
• CDL is a strong plus and safety-focused mindset.

Responsibilities

• Lead and mentor drivers, technicians, and operations personnel to drive safety and morale.
• Ensure DOT compliance, conduct route audits and vehicle inspections.
• Drive a safety-first culture with monthly safety meetings and incident investigations.
• Manage branch activities to meet customer service commitments and optimize resources.
• Develop and execute a branch profit plan with revenue retention and cost control.

Skills

People Leadership

Communication

Safety Mindset

Performance Metrics

Data Analysis

Education

BA/BS degree

Job description

The Operations Manager will select, supervise and train employees in their respective position to ensure safe, professional and efficient service in branch with over 30 million in revenue. This individual will provide leadership which results in positive employee/employer relations and a professional corporate image.

Job Description

Grow For Life with Team Green! At GFL, our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as Team Green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be Green for Life! As one of North America's leading waste management companies, GFL Environmental is proudly making communities cleaner, safer, and happier through first-class service. Working here is more than just a job-it's a launchpad for your career, a place to build lasting professional relationships, and an opportunity to make a real difference every single day.

Why This Role is Your Next Big Step

Are you an experienced leader who knows how to earn the respect of a hardworking, front-line workforce? If you thrive on the grease, the grit, and the satisfaction of keeping a complex fleet running safely, this is your opportunity to shine. As our Operations Manager, you will head an essential branch with over $30 million in revenue. This isn't a desk-bound administrative role; it is a dynamic, high-impact leadership position where you will directly influence the safety, efficiency, and morale of our front-line heroes. In our rapidly growing organization, your success here opens doors to extensive long-term career advancement.

Key Responsibilities

• People Leadership & Culture (The Heart of Team Green)
• Lead and Mentor: Recruit, train, and develop a dedicated team of drivers, technicians, and operations personnel, fostering a supportive environment built on mutual respect and progressive development.
• Champion "Team Green" Standards: Drive high appearance and operational standards, ensuring all employees are proudly and safely outfitted in proper GFL uniforms.
• Advocate for Your Team: Ensure fair treatment, adhere strictly to wage and hour guidelines, conduct meaningful annual performance reviews, and advocate for compensation adjustments that recognize hard work.
• Operational & Safety Excellence
• Drive a Safety-First Culture: Champion an active, engaging safety program. Lead monthly safety meetings, conduct routine route observations, investigate accidents thoroughly, and proactive prevent workplace injuries.
• Streamline Operations
• Set daily priorities to meet and exceed customer service commitments, utilizing personnel and equipment effectively across all collection and disposal services.
• Compliance & Logistics
• Ensure all drivers and operations remain 100% DOT compliant. Keep a close eye on driver logs, truck reports, daily vehicle inspections, and complete routine route audits.
• Financial & Strategic Growth
• Manage the Bottom Line: Partner with leadership to execute a branch profit plan focusing on revenue retention, cost-of-operations management, productivity benchmarking, and capital requirements.
• Data-Driven Success
• Keep our operations running smoothly by entering and analyzing product line data within our internal systems (Tower) daily.

What You Bring to the Team

• Proven Leadership: 2-3 years of hands-on management experience in the waste industry, logistics, heavy industrial, or a similar blue-collar sector.
• Education: A BA/BS degree is desired, but equivalent real-world leadership and operational experience are highly valued.
• Safety Mindset: Ability to meet relevant criteria for safety-sensitive functions; a Commercial Driver's License (CDL) is a strong plus.
• Communication & Grit: Strong communication skills with the ability to connect authentically with drivers on the yard and present performance data clearly to executive leadership.

What We Offer (Our Investment in You!)

• 15 days of Paid Time Off (PTO) to recharge and spend time with family.
• Salary role range from $90,000-$110,000 range based on experience and skillset. Role does include annual bonus potential.
• Competitive Medical, Dental, and Vision Coverage to keep you healthy.
• 4 Medical Plan Options, including a Health Savings Account (HSA) featuring an employer contribution and match program.
• 401(k) Plan with an employer match to help you build secure long-term wealth.
• Paid Holidays so you can celebrate what matters.
• Employee Assistance Program (EAP) providing free, confidential counseling services for you and your household.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.