Operations Manager

owensminor; St. Rose (LA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Healthcare plan

Educational assistance

Employer-paid life insurance

Job summary

Owens & Minor is seeking an experienced Distribution Center Operations Leader to manage inbound/outbound, warehousing, shipping, delivery, and inventory accuracy.

You will direct all DC activities, coach supervisors, drive KPIs, ensure safety and regulatory compliance, and implement cost-efficient processes. Ideal candidates have a Bachelor's degree with 5–10 years in healthcare supply chain and leadership of 20–30 staff.

Qualifications

• Bachelor's degree highly preferred.
• 5-10 years of professional supply chain or warehouse operations experience.
• 5-10 years of leadership experience leading 20-30 employees.
• In-depth knowledge of supply chain management, logistics, and warehouse management best practices.
• Strong financial acumen including prior profit and loss responsibilities.

Responsibilities

• Directs all operations activities and teammates within the DC.
• Coach and provide performance feedback to supervisors and staff.
• Develop and execute initiatives to improve DC metrics and financial performance.
• Review and approve DC expenses; make capital recommendations.
• Lead KPIs in safety, quality, productivity, and turnover.
• Oversee customer service, coordinate with Account Management and Ops.
• Implement new customer conversions at the DC for new business.
• Enforce SOPs/WIs for warehouse management and transport.
• Monitor and report performance; drive root-cause improvements.
• Plan for talent, succession and retention within DC.

Skills

Leadership

Supply chain knowledge

Financial acumen

Education

Bachelor's degree

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

140+ years serving healthcare

Over 14,000 teammates worldwide

Serving healthcare partners in 80 countries

Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

40+ distribution centers

Portfolio of 300 propriety and branded product offerings

1,000 branded medical product suppliers

4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full‑time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer‑paid life insurance and disability coverage.
• Voluntary Supplemental Programs - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short‑term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave.
• Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.

The anticipated salary range is up to $95,000.00, plus annual incentive bonus of up to 10%. Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Job Summary

Coordinates and leads Distribution Center operations activities, including inbound /outbound, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.

Core Responsibilities

• Directs all operations activities and teammates within the DC.
• Provides proactive feedback to Operations Supervisors, initiating management coaching, teammate performance feedback, individual performance feedback, and corrective actions where needed.
• Works with Operations leadership to develop and execute initiatives to improve DC metrics that drive financial performance.
• Reviews and approves appropriate DC or functions' expenses and makes capital recommendations where appropriate.
• Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
• Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed.
• Implements the conversion of new customers at the DC to ensure successful implementation of new business.
• Enforces DC adherence to company developed SOP's / WI's for warehouse management and transportation.
• Monitors and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
• Oversees DC or functions' succession planning, identifying, attracting, developing, coaching, and retaining talent.
• Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

Qualifying Experience

• Bachelor's degree highly preferred
• 5 -10 years of professional supply chain or warehouse operations experience, preferably within the healthcare/medical/medical device industry
• 5 - 10 years of leadership experience, leading at minimum 20 -30 warehouse employees
• In depth knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
• Strong financial acumen including prior profit and loss responsibiliti