Operations Manager

HR Additions; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

HR Additions in St. Louis, MO seeks an experienced Operations Manager to lead operations in the St. Louis market.

This hands-on role focuses on operational performance, client satisfaction, workforce management, safety, compliance, and financial success in a fast-paced environment. You will build strong teams, develop client relationships, monitor metrics, and partner with senior leaders on budgeting, growth, and strategic initiatives.

Qualifications

• Bachelor's degree or equivalent leadership experience.
• 2+ years of progressive management experience leading teams and operations.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Experience managing budgets, labor costs, and operational performance.
• Ability to work flexible hours, including evenings, weekends, holidays, and on-call situations as needed.
• Military leadership, Aviation, airport operations, transportation, security, law enforcement, or emergency management experience.

Responsibilities

• Lead and oversee all operational activities within the St. Louis market.
• Manage staffing, scheduling, performance, and workforce engagement.
• Develop and maintain strong client relationships and serve as a senior point of contact.
• Ensure compliance with company policies, client requirements, and applicable regulations.
• Promote a culture of safety, security, professionalism, and exceptional customer service.
• Monitor operational metrics, labor costs, and financial performance.
• Respond effectively to operational disruptions, staffing challenges, and client concerns.
• Partner with senior leadership on strategic initiatives, budgeting, and growth opportunities.

Skills

Leadership

Communication

Problem solving

Decision making

Budgeting

Labor cost management

Flexibility

Stakeholder management

Education

Bachelor's degree or equivalent leadership experience

Job description

HR Additions is hiring for an experienced and results-oriented Operations Manager to lead operations in the St. Louis, Missouri area. This highly visible leadership role is responsible for operational performance, client satisfaction, workforce management, safety, compliance, and financial success. We are seeking a hands-on leader who can build strong teams, develop client relationships, solve operational challenges, and drive accountability in a fast-paced environment.

Key Responsibilities

• Lead and oversee all operational activities within the St. Louis market.
• Manage staffing, scheduling, performance, and workforce engagement.
• Develop and maintain strong client relationships and serve as a senior point of contact.
• Ensure compliance with company policies, client requirements, and applicable regulations.
• Promote a culture of safety, security, professionalism, and exceptional customer service.
• Monitor operational metrics, labor costs, and financial performance.
• Respond effectively to operational disruptions, staffing challenges, and client concerns.
• Partner with senior leadership on strategic initiatives, budgeting, and growth opportunities.

Required Qualifications:

• Bachelor's degree or equivalent leadership experience.
• 2+ years of progressive management experience leading teams and operations.
• Strong leadership, communication, problem-solving, and decision-making skills.
• Experience managing budgets, labor costs, and operational performance.
• Ability to work flexible hours, including evenings, weekends, holidays, and on-call situations as needed.
• Military leadership, Aviation, airport operations, transportation, security, law enforcement, or emergency management experience.