Operations Manager

Concordance Healthcare Solutions LLC; Spartanburg (SC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401K company match

Paid vacation & holidays

Disability insurance

Job summary

Concordance Healthcare Solutions, LLC is seeking an experienced Operations Manager for our Spartanburg, SC distribution center. You will drive performance, oversee personnel, receiving, inventory, shipping, and facilities, while implementing standardized work processes to reduce costs.

You will lead hiring, training, and performance management and ensure safety, compliance, and strong customer relationships.

Qualifications

• Bachelor's degree required with experience in operations or distribution.
• Minimum 6 years in Operations-Distribution or equivalent.
• Demonstrated leadership, decision-making and problem-solving skills.
• Broad knowledge of DC processes, OSHA/FMCSA/state laws preferred.
• Understanding of DOT regulations is advantageous.
• Experience with voice-picking and warehouse management systems.

Responsibilities

• Oversee personnel, receiving, inventory, shipping, logistics, and facilities.
• Drive performance, standardize work processes and cost reductions.
• Lead hiring, training, development and performance management.
• Ensure safety, quality and regulatory compliance across operations.
• Collaborate with internal/external teams and suppliers.
• Provide leadership with clear feedback on goals and progress.
• Travel up to 15% as required.

Skills

Leadership

Communication

Time management

Organizational skills

Problem solving

Team leadership

Relationship building

Change implementation

Education

Bachelor's degree

Tools

Voice Pick & VAI systems

Microsoft Office

Job description

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

We have a job opening and exciting opportunity for a full-time Operations Manager in our Spartanburg, SC location. The primary role of the Operations Manager is to drive performance and have responsibility for oversight of personnel, receiving, inventory, shipping, logistics, fiscal and facilities activities at the Distribution Center. The Operations Manager will drive consistency and cost reduction through the creation and implementation of standardized work processes; and will closely monitor distribution results and execution against company standards.

Essential Functions

• Reviews, recommends, and develops changes in operations, processes, and systems. Ensures the proper implementation and maintenance of approved changes.
• Ensures the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations.
• Develops relationships and excellent lines of communication with all internal and external key members; develops a clear understanding of the needs and expectations of the account.
• Leads warehouse personnel and supervisors; including the hiring, training, development, supervision, and performance management of team members.
• Leads all production from product order fulfillment to completion of kits.
• Provides clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives.
• Proactively works with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers. Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action.
• Assists in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
• Collaborates and communicates with external suppliers to develop strong and effective relationships that support the company's growth and profitability plans.
• Provides leadership to team members by exhibiting a positive attitude while navigating through industry and company changes.
• Participates in company meetings and initiatives as appropriate. Be an active participant in sharing best practices, and industry knowledge with team members.
• Represents the company to the community in a positive manner, consistent with its marketing and customer goals.
• Travel required 15% of time.
• Other duties as assigned.

What You will Need to be Successful

• Bachelor's degree and a minimum of 6 years of Operations-Distribution experience or equivalent combination of education and experience.
• Previous experience supervising, training, developing and providing direction to staff.
• Ideal candidate will have demonstrated leadership, decision-making, and problem-solving skills.
• Broad working knowledge of Distribution Center processes and operations.
• Basic knowledge of OSHA, FMCSA and State Laws.
• Understanding of DOT regulations is preferred.
• Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system).
• Strong customer service, time management, and organizational skills.
• Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential.
• Understanding of performance management and its principles.
• Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently.
• Solid analytical abilities and effective oral and written communication skills.
• Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals.
• Must be able to work effectively as part of a leadership team.
• Ability to build relationships at various levels and influence decisions.
• Ability to work independently and as a member of a team.
• Successfully pass a pre-employment (post offer) background check and drug screening.

Work Location

• This role is located in Spartanburg, SC.

We offer great benefits and competitive pay!

• Health, Life, Dental, Vision Insurance
• Paid Vacation and Personal time, Paid Holiday
• 401K Retirement Plan - Company match
• Company paid Short Term & Long Term Disability

Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 750 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.

Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws.

Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact [e-mail].

Position will remain open until filled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.