Operations Manager

GFL Environmental Inc.; Shawnee (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

15 days PTO

Medical/dental/vision plans (including

HSA with employer contribution & match

401(k) with employer match

Paid holidays

Employee Assistance Program

Job summary

GFL Environmental in Shawnee, Oklahoma is seeking an experienced operations leader to oversee field teams and drive service quality. You will oversee safety, DOT compliance, route planning, and performance metrics while mentoring personnel and ensuring customer commitments are met.

Join a company that values growth, safety, and operational excellence, with opportunities to advance within a leading North American waste management organization.

Qualifications

• BA/BS degree or equivalent experience.
• 2-3 years experience in waste industry desired.
• Must meet safety-sensitive criteria per company standards.
• Commercial Driver's License may be required.

Responsibilities

• Ensure fair treatment and high appearance standards for personnel.
• Maintain payroll paperwork and driver logs, vehicle inspections.
• Lead annual performance reviews and compensation changes.
• Adhere to wage and hour guidelines.
• Meet customer service commitments and optimize routes.
• Direct collection and disposal services efficiently.
• Monitor productivity and protect company assets.
• Ensure DOT compliance for all drivers and routes.
• Plan safety meetings and promote a strong safety culture.
• Recruit, hire, train, and discipline product line personnel.

Skills

Leadership

Communication

Education

BA/BS degree

2-3 years waste industry experience

Job description

At GFL our goal is to invest in our people and provide opportunities to grow for life!

• 15 days of paid time off.
• 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
• 401(k) with an employer match.
• Paid holidays.
• Employee Assistance Program with free counseling services.

Overview

GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it’s an opportunity to grow in your career, make new friends, and make a difference each day.

Key Responsibilities

Personnel

• Ensure fair treatment of all personnel.
• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation.
• Adhere to all wage and hour guidelines.

Operations

• Establish priorities to meet customer service commitments.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Protect and preserve all assets.
• Ensure all drivers are DOT compliant.
• Be familiar with and ensure compliance with all DOT regulations.
• Enter appropriate product line data into Tower on a daily basis as needed.
• Assist in the completion of scheduled route audits.

Financial

• Assist in development and execution of an operation profit plan that includes:
• Revenue retention & growth.
• Cost of operations.
• Growth objectives.
• Productivity standards.
• Capital Requirements.
• Personnel needed.
• Ensure Branch profit margins are met.

Safety

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).

Additional Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Ensure all employees are dressed in the proper uniform provided by GFL Environmental.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.

Requirements

• BA or BS Degree desired or equivalent experience.
• 2-3 years experience in waste industry desired.
• Must be able to meet relevant criteria for safety sensitive functions according to Company standards.
• May require Commercial Driver's License.

Knowledge, Skills And Abilities

• Proven leadership and communication skills.

Physical/Mental Demands

• Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and climb.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions

• Work in office environment 80% of the time.
• Noise level is usually moderate.
• Work in motor vehicle traffic conditions occasionally
• Some travel required.

#GFLTalent

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]