Operations Manager

SP+; San Francisco (CA); On-site; USD 110,000 - 120,000; Full time

Job summary

SP+ is a leading AI-enabled parking solutions company transforming how people move through urban spaces. We are seeking an Operations Manager in San Francisco to lead a high-performing team and oversee day-to-day parking operations, safety, and financial performance.

You will manage staffing, budgets, and vendor relations while ensuring exceptional client experience. Join a company reinventing parking with innovative, checkout-free solutions that save time for people and businesses.

Qualifications

• Demonstrated ability to lead, manage and motivate a diverse team.
• Focus on delivering the best possible customer experience and client satisfaction.
• Experience with budgets and P&L a plus.
• Strong problem-solving and quick decision-making skills.

Responsibilities

• Deliver on commitments by resolving client requests and communicating improvements to operations.
• Hire, develop, train, and supervise a diverse team to maintain service quality.
• Ensure proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, marketing, and budget oversight.
• Identify procurement and vendor service needs for the location.
• Perform general accounting duties such as accounts payable and payroll.
• Monitor facility maintenance and cleanliness standards.
• Review damage claims and implement safety improvements.
• Implement policies to ensure OSHA compliance.

Skills

Leadership

Customer focus

Problem solving

Communication

Tools

Microsoft Office

Job description

Operations Manager

Requisition ID: 2026-60281

Location: US-CA-SAN FRANCISCO

Location Name: 0004Y - WEST COAST REGION - B. KLIMENKO

Address 2: 1160 MISSION ST

City: SAN FRANCISCO

State/Province: CA

Postal Code: 94111

JobLocation_Header: SAN FRANCISCO CA United States

Position Type: Full-Time

Category: Parking Operations Management

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just \"drive in and drive out\".

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

What you'll do

• Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.


• Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.


• Ensure that proper parking, security, and cash control procedures are followed.


• Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.


• Identify all procurement and vendor service needs of the location.


• Perform general accounting duties such as accounts payable, payroll, and petty cash.


• Monitor facility maintenance for cleanliness standards.


• Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.


• Implement all policies and procedures to ensure compliance with all OSHA laws.

Qualifications

What you need

• Demonstrates ability to lead, manage and motivate a diverse group of team members.


• Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.


• Prior experience developing budgets and P&L (Profit and Loss) review a plus.


• Ability to react and problem-solve quickly.


• Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.

License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Salary Range: $100,000 to $120,000 per year

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time of

Right to Work Poster

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

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