Full job description: Operations Manager
226 Days Pay Grade 102
Salary Range: Min. $60,787 Mid. $73,088 Max. $85,390
Job Req #31395
DATE AVAILABLE: Immediately
Qualifications
- Bachelor’s Degree in a related field
- Minimum of one (1) year of experience in the capacity of Operations Supervisor, Assistant, or equivalent in at least 150,000 square feet of the event facility
- Minimum of one (1) year of supervisory experience in maintaining appropriate operation budget line items
- Demonstrate knowledge of practices and procedures related to event set‑up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools
- Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner and be able to adhere to strict deadlines
- Possess skills and experience in purchasing procedures and supervising/training personnel; engage in decision‑making governed by procedure and guided by policy
- Understand and work from general instructions, specifications, blueprints, sketches, event documents, and preventive maintenance schedules
- Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment
- Follow oral and written instructions and communicate effectively with others in both oral and written form
- Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results
- Operate a personal computer using CAD, Windows, Microsoft Office including Word, Excel, EBMS, Meeting Matrix, Outlook, and other standard office equipment
- Work independently, exercising judgment and initiative in a fast‑paced environment
- Remain flexible and adjust to situations as they occur
- Work extended and/or irregular hours, including nights, weekdays, and holidays, as needed
Major Responsibilities and Duties
- Analyze event service orders and prepare work plans for set‑up/tear‑down crews
- Assist in monitoring inventory control
- Supervise the work of set‑up and tear‑down crews
- Safely operate automotive equipment such as vans, forklifts, and hydraulic power lifts in work performance
- Provide proper training and instruction for part‑time operations staff
- Respond promptly to user needs for setup changes or additional equipment
- Communicate problem areas to the Director
- Advise of maintenance/repair issues that need to be addressed
- Advise custodial and housekeeping issues as needed
- Maintain a flexible schedule as driven by events
- Direct, supervise, and schedule all aspects of Curtis Culwell Center Operations, including Utility, Engineering, Janitorial, Landscape, and Changeover
- Coordinate the Operations activities with other departments and event‑related contractors to ensure facility readiness and smooth operation of events
- Implement and update facility rules, regulations, policies, and procedures
- Provide clear, concise, and timely communication of directives to other departments
- Ensure the Operations Department receives pertinent information for most effective use of the facility and staffing
- Assist in preparing the Annual Operating Budget and recommend a capital budget for 1‑year and 5‑year long‑range repairs and improvements to the facility
- Authorize the requisition of equipment and supplies within budget guidelines
- Provide a yearly inventory of all equipment
- Know and ensure all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations, and emergency procedures are followed
- Develop a program to train all employees on Fire/Life Safety, Emergency, and OSHA Procedures
- Investigate, analyze, and resolve operational problems and complaints
- Conduct periodic staff meetings to discuss procedures, problems, and policy changes
- Work closely with the Director to prepare and negotiate Service Agreements
- Negotiate with vendors, contractors, and service providers
- Develop and implement preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all company and governmental regulations
- Act as liaison to public utility, environmental, and energy agencies; assist the Director in implementing any energy‑saving guidelines
- Coordinate and oversee special projects, such as construction, remodeling, or expansion; plan and direct outside vendors/contractors’ work to ensure compliance with contracts and safety requirements
- Ensure the facility’s fire and emergency safety systems are in operating order and compliant with all codes, ordinances, and laws
- Seek professional growth and development
- Manage subordinate supervisors in Utility, Engineering, Janitorial, Landscape, and Changeover; carry out supervisory responsibilities in accordance with district policies and applicable laws
- Record responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; working with Human Resources; addressing complaints and grievances; and resolving problems
For Information
Troy Thorn – Assistant Director Event Service & Operations
Email: tthorn2@garlandisd.net
Application
GISD Application – must be online at www.garlandisd.net
Attach the following to the online application:
- Cover Letter
- Detailed resume with references that include current supervisor
- Complete transcripts of undergraduate and graduate
- Copy of certifications, if applicable
Email: jobs@garlandisd.net
Deadline: Until filled
Interviews: Conducted as needed
Job Type
Full‑time
Pay
$60,787.00 - $85,390.00 per year
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule
Location
- Garland, TX 75040 (Required – ability to commute)
- Garland, TX 75040: Relocate before starting work (Required – ability to relocate)
- Work Location: In person