Operations Manager

GFL Environmental Inc.; Riverview (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

GFL Environmental Inc. in Michigan seeks an experienced operations leader to establish priorities, direct collection and disposal services, and ensure DOT compliance. You will drive performance and safety while coordinating with drivers and office staff to meet service commitments.

The role requires recruiting and developing product-line personnel, enforcing safety programs, and maintaining branch profitability. Some travel is expected, with office-based duties predominating.

Qualifications

• BA or BS Degree desired or equivalent experience.
• 2-3 years experience in waste industry desired.
• May require Commercial Driver's License.
• Proven leadership and communication skills.

Responsibilities

• Establish priorities to meet customer service commitments.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Protect and preserve all assets.
• Ensure all drivers are DOT compliant.
• Be familiar with and ensure compliance with all DOT regulations.
• Enter appropriate product line data into Tower on a daily basis as needed.
• Assist in the completion of scheduled route audits.
• Recruit, interview, hire, train and discipline all product line personnel.
• Ensure all employees are dressed in the proper uniform provided by GFL Environmental.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.

Skills

Leadership

Communication

Education

BA or BS Degree

Job description

Key Responsibilities

• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation.
• Adhere to all wage and hour guidelines.

Personnel

• Ensure fair treatment of all personnel.
• Establish and maintain high appearance standards throughout all operations.
• Practice progressive discipline with all employee performance issues.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Conduct an annual review on each employee's job performance evaluation and approve any changes to an employee's compensation.
• Adhere to all wage and hour guidelines.

Operations

• Establish priorities to meet customer service commitments.
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Protect and preserve all assets.
• Ensure all drivers are DOT compliant.
• Be familiar with and ensure compliance with all DOT regulations.
• Enter appropriate product line data into Tower on a daily basis as needed.
• Assist in the completion of scheduled route audits.

Financial

• Assist in development and execution of an operation profit plan that includes:
  • Revenue retention & growth
  • Cost of operations
  • Growth objectives
  • Productivity standards
• Capital Requirements:
  • Personnel needed
• Ensure Branch profit margins are met

Safety

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).

Additional Responsibilities

• Recruit, interview, hire, train and discipline all product line personnel.
• Ensure all employees are dressed in the proper uniform provided by GFL Environmental.
• Conform in all respects with applicable laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
• Perform other duties and responsibilities as required or requested by management.

Requirements

• BA or BS Degree desired or equivalent experience.
• 2-3 years experience in waste industry desired.
• Must be able to meet relevant criteria for safety sensitive functions according to Company standards.
• May require Commercial Driver's License.

Knowledge, Skills And Abilities

• Proven leadership and communication skills.

Physical/Mental Demands

• Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and climb.
• Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions

• Work in office environment 80% of the time.
• Noise level is usually moderate.
• Work in motor vehicle traffic conditions occasionally.
• Some travel required.

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [e-mail]