Operations Manager

Sri Healthcare; Ravenna (OH); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

Paid Time Off Program (PTO)

401(k) w/Employer Match

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability (LTD)

Job summary

NOVO Health Services Ravenna, OH is seeking an Operations Manager to lead daily linen processing, inventory, and production schedules in a high‑purpose healthcare environment.

The role requires a track record in optimizing operations, ensuring quality and safety, and mentoring supervisors. You will drive efficiency, manage procurement and warehousing, and champion continuous improvement initiatives.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5 years of experience as an Operations Manager or in a similar operational leadership role.
• Proven track record of optimizing operational processes and improving efficiency.
• Strong understanding of production management, quality control, and safety regulations.
• Experience with inventory control.

Responsibilities

• Manage and optimize daily operations with focus on process improvement and productivity.
• Develop strategies to improve efficiency and reduce costs.
• Oversee inventory management and scheduling to ensure smooth workflow.
• Supervise production processes ensuring quality, safety regulations, and production schedules.
• Analyze output data to identify improvements and drive data-driven decisions.
• Oversee procurement, warehousing, and production flow.
• Lead, motivate, and mentor a team of supervisors and staff.
• Foster collaboration and performance through delegation and development.
• Contribute to talent acquisition and training initiatives.
• Ensure adherence to OSHA, HLAC, TRSA and maintain safe environment.
• Troubleshoot challenges, perform root cause analysis, implement corrective actions.
• Communicate with all levels including senior management.
• Understand laundry processes, equipment, and chemicals.
• Stay updated on industry standards and best practices.
• Use data to monitor KPIs and improve efficiency.

Skills

Leadership

Communication

Problem-solving

Inventory management

Process optimization

Team mentoring

Education

Bachelor's degree in business administration or equivalent experience

Tools

Microsoft Excel

Job description

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

Get to know us: NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

We are searching for an Operations Manager for our Ravenna, OH location. The Operations Manager will be reporting to the Plant Manager This critical role requires a blend of operational expertise, leadership skills, and a commitment to continuous improvement. The successful candidate will play a vital role in optimizing our processes, enhancing productivity, and ensuring the smooth functioning of our facility.

Key Responsibilities:

• Manage and optimize all aspects of daily operations, focusing on process improvement, quality control, and productivity optimization.
• Develop and implement strategies to improve efficiency and reduce costs.
• Oversee inventory management and scheduling to ensure smooth workflow.
• Supervise production processes, ensuring adherence to quality standards, safety regulations, and production schedules.
• Analyze output data to identify areas for improvement and make data-driven decisions.
• Manage the efficient flow of goods and materials throughout the facility. This includes overseeing procurement, warehousing, and production.
• Lead, motivate, and mentor a team of supervisors and other personnel.
• Foster a collaborative and productive work environment through effective delegation, performance management, and team building.
• Contribute to talent acquisition and training/development initiatives.
• Ensure adherence to all relevant health and safety regulations (e.g., OSHA, HLAC, TRSA) and maintain a safe working environment.
• Oversee quality control measures and risk management strategies.
• Effectively troubleshoot operational challenges, conduct root cause analysis, and implement corrective actions.
• Communicate effectively with all levels of the organization, including senior management, supervisors, and team members.
• Demonstrate a strong understanding of laundry processes, equipment, and chemicals used in the facility.
• Stay updated on industry standards and best practices.
• Utilize data to monitor key performance indicators (KPIs), identify trends, and make informed decisions to improve operational efficiency.

Position Requirements/Qualifications:

• Bachelor's degree in business administration or equivalent experience.
• 5 years of experience as an Operations Manager or in a similar operational leadership role.
• Proven track record of success in optimizing operational processes and improving efficiency.
• Strong understanding of production management, quality control, and safety regulations.
• Experience with inventory control.
• Excellent communication, problem-solving, and leadership skills.
• Proficiency in Microsoft Excel and other relevant software.

What we can offer you as a full-time associate:

• Competitive pay
• Paid Holidays
• Paid Time Off Program (PTO)
• 401(k) w/Employer Match
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Medical, Dental, and Vision Programs
• Basic Life/AD&D Insurance
• Long-Term Disability (LTD)

Why work for Novo Health Services? NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

What we can offer you as a full-time associate:

• Competitive pay
• Paid Holidays
• Paid Time Off Program (PTO)
• 401(k) w/Employer Match
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Medical, Dental, and Vision Programs
• Basic Life/AD&D Insurance
• Long-Term Disability (LTD)

Why work for Novo Health Services? NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement.

All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.

SRI Healthcare, LLC, a Subsidiary of NOVO Health Services offers a healthcare service that provides a total and unique opportunity for hospitals to source their Sustainable Reusable Sterile Packs as well as other sustainable healthcare linens such as DermaTherapy®, Isolation Gowns, Sterilization Wrap, and cubicle/privacy curtains. SRI's products and services help Healthcare providers attain their sustainability goals, improve surgeon and staff satisfaction while ensuring continuity of supply. SRI operates three regional processing facilities located in Raleigh, NC, Chattanooga, TN, and Mason, OH. Our state-of-the-art, FDA-regulated service centers provide daily processing, assembly, and delivery of reusable products required for surgery. SRI is the only “one stop shop” service provider in U.S. currently serving all healthcare-related end markets with Sterilized Reusable Surgical Solutions.