Operations Manager

Carter Lumber Company; Port Clinton (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision plans

Company-paid life insurance

401(k) with company match

Vacation time and paid holidays

Vendor incentives

Growth opportunities

Military encouraged to apply

Job summary

Carter Lumber Company is seeking an Operations Manager for a professional lumberyard. You will oversee store operations, inventory control, and the yard and office staff, ensuring policies are followed and performance targets are met.

This role requires strong sales and operational experience with contractors, leadership, and excellent communication with field teams and internal departments. Flexibility to work weekends and holidays is expected.

Qualifications

• Proven leadership in a retail/professional lumberyard setting.
• Strong customer relationship management with contractors.
• Analytical mindset for inventory and cost control.
• Excellent written and verbal communication across teams.
• Ability to adapt schedule to weekends/holidays.

Responsibilities

• Manages and implements overall operations of a pro-oriented store, yard activities, and store office staff.
• Directs staff scheduling, hiring, coaching, and corrective action as needed.
• Manages inside sales and collaborates with General Manager to hit sales and profit targets.
• Ensures policies and procedures are followed and operational meetings occur weekly.
• Promotes safety, training, and ongoing employee development.

Skills

Leadership

Customer relationships

Analytical skills

Communication

Flexibility

Job description

A Carter Lumber Operations Manager is responsible for the operation of a professional lumberyard. Success depends on your ability to meet performance objectives and sales goals while controlling costs and expenses. Responsibilities include proper management of the store’s inventory and employees. Effective communication with the field and internal departments are mandatory for the success of this position.

Requirements

• Previous sales, operational and management experience of a pro building materials store
• Previous experience dealing with contractors
• Experience analyzing inventory activity
• Demonstrated leadership qualities
• Exceptional analytical and problem solving abilities
• Outgoing personality and ability to build relationships with customers
• Excellent written and verbal communications skills
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities

Store Operations

• Manages and implements the overall operations of a pro-oriented store. Responsible for the proper execution of all aspects of the policies and procedures of the company. Manages the overall yard activities and store office employees of a location, store inventory, conducts a weekly operational meeting with the management of the market, meets with the General Manager regularly to discuss sales and operational issues.

Staff Management

• Responsible for directing and managing all areas of store staff such as hiring, communication, motivation, training, discipline, separation and other areas as needed. Responsible for all operational staff work schedules. Counsels employees on problematic situations and carries out corrective action when necessary.

Sales Management

• Manages inside sales force and ensures goals are met. Works closely with the General Manager and to monitor sales and profit goals and ensures they are on target.

Knowledge & Training

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.
• Encourages and oversees employee career development.

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!