Operations Manager

Arvato; Pleasant Prairie (WI); Sur place; USD 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) with company matching

Paid Time Off

Flexible Spending Accounts

Voluntary benefits such as legal and财务

Employee Assistance Program

Tuition reimbursement

Résumé du poste

Arvato is seeking an experienced operations leader to oversee end-to-end facilities operations in Pleasant Prairie, WI. You will drive continuous improvement, ensure production schedules, and maintain service quality while controlling costs.

The role requires leading multiple supervisors, coordinating warehousing and distribution, and collaborating with quality and customers to meet KPIs. The ideal candidate will have 10+ years of multi-client supply chain experience, strong communication

Qualifications

• Flexible, self-motivated, analytical and possess excellent communication skills with demonstrated experience driving process improvement initiatives.
• Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization.
• 10+ years of operations experience within a multi-client supply chain and high-tech environment including developing, motivating, and leading cross functional teams.

Responsabilités

• Maintain production, quality, reliability, and safety requirements.
• Hire, train, evaluate, and develop production management staff.
• Serve as key communication link between operations and customers (internal and external).
• Logistics Management of Operations: Coordinating warehousing, and distribution activities to ensure timely delivery of products to customers daily and supports client month/year end activities.
• Labor management: Monitor frontline supervisors for accurate cost accounting.
• Prepare OPS data (weekly, monthly, quarterly KPI data).
• Support Quality Management System and corrective actions.
• Oversee Safety and engagement as required.
• Responsible for client KPI’s: On Time Delivery, Inventory Control, Claims, On Time shipping.
• Training of warehouse associates for all functional areas.
• Team Leadership: lead OPS Supervisors and provide guidance and support.
• Inventory Management: ensure inventory control metrics are aligned and processes do not create errors.
• Process/Continuous Improvement: identify areas for improvement within QMS to reduce costs and waste.
• Close collaboration with Quality Department

Connaissances

Leadership

Process improvement

Analytical

Communication skills

Cross-functional collaboration

Description du poste

Arvato is looking for an experienced operations leader to support our growing facilities in Pleasant, Prairie. In this role, you will have responsibility for the end-to-end operations. This includes driving continuous improvement in all areas of operation as well as monitoring and adjusting processes as needed to meet production schedules, due dates, priorities, shippingrequirementsand volume peaks. Your goal will be to provide the highest quality service for our customers byestablishingbest-in-class processes while maintainingoptimalcost structures.

YOUR TASKS

• Maintain production, quality, reliability, and safety requirements
• Hire, train, evaluate, and develop production management staff
• Serve as key communication link between operations and customers (internal and external)
• Logistics Management of Operations: Coordinating warehousing, and distribution activities to ensuretimelydelivery of products to customers daily and supports client month/year end activities
• UKGLabor Management: Monitors and ensures all frontline supervisors are accurately accounting for labor efforts in correct cost centers and project codes
• Prepares OPS data asrequired(weekly, monthly, quarterlyKPI data)
• Supports Quality Management System and corrective actions
• Oversight for Safety and engagement asrequired
• Responsible for client KPI’s: On Time Delivery, Inventory Control, Claims, On Time shipping
• Training of warehouse associates for all functional areas
• Team Leadership: Leading and managing a team of OPS Supervisors, providing guidance, training, and support to ensure that goals andobjectivesare met
• Inventory Management: Oversight to ensure inventory control metrics arealignedand OPS functional processes are not creating errors for inventory control.Supports customer audits and physical inventory asrequired
• Process/Continuous Improvement:Identifiesareas for improvement within QMS processes to enhance efficiency, reduce costs and minimize waste throughout the supply chain
• Close collaboration with Quality Department

Qualifications

• The ideal candidate will be flexible, self-motivated,analyticalandpossessexcellent communication skills withdemonstratedexperience driving process improvement initiatives.
• Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside theorganizationwill be critical to this role.
• 10+ years of operations experience within a multi-client supply chain and high-tech environment including developing, motivating, and leading cross functional teams
• Active management of production, quality, and technical support areas

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.