Operations Manager

Thales; Overland Park (KS); On-site; USD 85,880 - 157,464; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

Thales is seeking an Operations Manager in Overland Park to serve as a senior operational leader driving process improvement, efficiency, and performance initiatives across cross-functional environments.

You will lead complex initiatives, analyze data, and collaborate with Operations, Engineering, Finance, IT, and Supply Chain to align priorities, improve processes, and support enterprise transformation. Strong governance and reporting skills are essential.

Qualifications

• Bachelor’s degree in a related field required.
• Minimum of 5 years of experience in operations, process improvement, or related roles.
• Experience leading cross-functional operational projects in fast-paced environments.
• Strong analytical and problem-solving skills with data-driven decision-making.
• Experience with BI and analytics tools (Power BI, Tableau, SQL) and business systems (ERP/CRM).
• Knowledge of Lean, Six Sigma, Agile, or Kaizen methodologies.

Responsibilities

• Lead cross-functional operational improvement initiatives to enhance performance and mitigate risks.
• Analyze operational data and KPIs to develop actionable recommendations for strategic planning.
• Drive process optimization projects from requirements gathering through implementation and assessment.
• Partner with Operations, Engineering, Finance, Supply Chain, and IT to align priorities and execute enterprise initiatives.
• Develop operational reporting dashboards and executive presentations communicating performance and insights.
• Foster a culture of continuous improvement and ensure compliance with policies and standards.

Skills

Operations management

Process improvement

Project management

Data analysis

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree in Business Administration, Information Systems, Engineering, Operations Management, or related field

Master's degree in Business Administration, Operations Management, Engineering, or related field (preferred)

Tools

Power BI

Tableau

SQL

Excel

Job description

Location: Overland Park, United States of America

Position Summary

Thales is looking for an Operations Manager, whose role is to serve as a senior operational leader responsible for driving process improvement, operational efficiency, and business performance initiatives across complex, cross‑functional environments. This role operates with a broad organizational mandate to evaluate business operations, identify improvement opportunities, and implement scalable solutions that enhance organizational effectiveness, optimize performance, and support long‑term strategic objectives.

In this position, you will lead moderately complex to complex operational initiatives focused on process optimization, business system enhancements, operational planning, and performance measurement. Leveraging advanced analytical methodologies, project management expertise, and continuous improvement principles, you will deliver operational strategies that strengthen business performance, improve cross‑functional collaboration, and support enterprise transformation initiatives. You will work closely with leaders across Operations, Engineering, Finance, IT, and Supply Chain to align operational priorities, establish reporting frameworks, improve business processes, and drive sustainable operational excellence, while providing strategic guidance on governance matters and escalating enterprise‑level decisions to senior leadership as appropriate.

Regulatory Compliance Requirements

• US – CUI Regulatory Compliance Requirement – Must be a US Person as defined in applicable law.

Key Areas of Responsibility

• Lead cross‑functional operational improvement initiatives by evaluating business processes, workflows, and systems to identify inefficiencies, mitigate operational risks, and implement scalable solutions that enhance organizational performance.
• Analyze operational data, business trends, and key performance indicators (KPIs) to develop actionable recommendations that support strategic planning, resource optimization, and informed business decision‑making.
• Drive business transformation and process improvement projects by leading requirements gathering, workflow analysis, solution evaluation, implementation coordination, and post‑implementation performance assessments.
• Partner with stakeholders across Operations, Engineering, Finance, Supply Chain, and IT to align operational priorities, resolve process challenges, and ensure successful execution of enterprise initiatives.
• Develop and maintain operational reporting frameworks, dashboards, and executive‑level presentations that communicate business performance, project status, operational insights, and continuous improvement opportunities.
• Champion a culture of continuous improvement by standardizing processes, supporting organizational change initiatives, ensuring compliance with company policies and quality standards, and leveraging industry best practices to improve operational effectiveness.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Engineering, Operations Management, or a related field required.
• Minimum of 5 years of experience in operations, process improvement, business systems, project management, or a related operational support function.
• Demonstrated experience leading operational improvement initiatives, process optimization efforts, and cross‑functional business projects in a fast‑paced environment.
• Strong analytical and problem‑solving skills with the ability to evaluate operational data, identify trends, and develop actionable business recommendations.
• Experience with business intelligence and reporting tools such as Microsoft Excel, Power BI, Tableau, SQL, or similar analytics platforms.
• Working knowledge of business systems (ERP, CRM, workflow automation) and continuous improvement methodologies such as Lean, Six Sigma, Agile, or Kaizen. Excellent organizational, communication, and stakeholder management skills, with the ability to manage multiple priorities independently and collaborate effectively across all levels of the organization.

Special Position Requirements

• Master’s degree in Business Administration, Operations Management, Engineering, or a related field preferred.
• Professional certifications such as Lean Six Sigma (Green Belt or Black Belt), PMP, CBAP, Agile, or other process improvement credentials.
• Experience working within complex, matrixed, or highly regulated industries such as aerospace, defense, manufacturing, transportation, or technology.
• Demonstrated experience supporting cross‑functional operational improvement, business transformation, or enterprise system implementation initiatives.
• Knowledge of change management principles, KPI development, operational dashboards, and performance measurement frameworks. Proven ability to drive operational standardization, facilitate stakeholder collaboration, and coordinate initiatives across multiple business functions or locations.
• Travel: 20% of the time.

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

This position will require successfully completing a post‑offer background check. Qualified candidates with criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veteran.

Thales provides an extensive benefits program for all full‑time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life with LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well‑being Program

Thales offers a total target compensation (TTC) range that includes annual base salary and the variable compensation target between 85,879.50 and 157,464.00 USD. This reflects how companies in a similar industry and geographic region generally pay for similar jobs. The range is one data point among many; actual compensation depends on factors such as the employee’s career path, skills, performance, company budget, and program requirements. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

If you need accommodation or assistance applying for a position with Thales, please contact [e-mail].