Operations Manager

Craft A Brew; Orlando (FL); On-site; USD 80,000 - 90,000; Full time

Job summary

Craft a Brew in Orlando is seeking an Operations Manager to run the day-to-day in our warehouse and multi-channel sales operation. This is a true number-two role reporting to the owner, with ownership of production, purchasing, fulfillment, inventory, vendor relationships, and team management.

You'll oversee Shopify, Amazon FBA/FBM, Walmart WFS, and related channel performance, drive forecasting, cost controls, and process improvements while staying hands-on on the floor as needed.

Qualifications

• 5 years of hands-on operations experience in CPG, e-commerce, or manufacturing.
• Direct experience on a warehouse or production floor.
• Demonstrated Shopify operations experience (inventory, order management, listings).
• Experience with Walmart Marketplace / WFS and Amazon Seller Central (FBA, replenishment).

Responsibilities

• Own production, purchasing, fulfillment, inventory, vendor relationships, and team management.
• Oversee sales channels: Amazon FBA/FBM, Walmart WFS, Shopify inventory management.
• Lead weekly KPI reporting to ownership across production and channel performance.
• Manage HR activities including hiring, onboarding, attendance, and performance discussions.

Skills

Ops management

Shopify

Walmart Marketplace / WFS

Amazon Seller Central

Team leadership

Excel

Vendor management

Forecasting

Job description

Operations Manager — Craft a Brew

Location: Orlando, FL (on-site, 5 days/week) Compensation: $85,000/year health stipend Reports to: Owner

About Craft a Brew

Craft a Brew is an Orlando-based homebrewing supply company with a 15 year track record selling beer, wine, mead, and kombucha kits, ingredients, and equipment through our Shopify storefront (craftabrew.com), Amazon FBA/FBM, Walmart WFS, and drop-ship channels. We design and manufacture our own proprietary products and ship from our warehouse in Orlando. We’re small, profitable, and growing, with a team of about a dozen and a culture that rewards initiative.

The Role

We’re hiring an Operations Manager to run the day-to-day of our warehouse and multi-channel sales operation. This is a true number-two role: you’ll own production, purchasing, fulfillment, inventory, vendor relationships, sales channel performance (Amazon, Walmart, Shopify ops), and team management — freeing the owner to focus on marketing, strategy, and product development.

What You’ll Own

• Warehouse & Production: Daily production planning, ingredient pouching, kit assembly, shipping, and quality control across our three-tier production model.
• Purchasing & Forecasting: Vendor management, PO placement, demand forecasting, and staying ahead of stockouts across hundreds of SKUs.
• Sales Channels: Amazon FBA/FBM inbound shipments, Walmart WFS replenishment, Shopify inventory management, and channel-level stock balancing.
• Team Management: Direct management of the production, shipping, and warehouse staff — roughly 8-10 people including hourly and salaried team members.
• HR: Hiring, onboarding, attendance management, performance discussions, and disciplinary actions in coordination with ownership.
• Light Accounting: Vendor bill coding, expense approvals, and supporting month-end close.
• Reporting: Weekly KPI rollups to ownership covering production, inventory, channel performance, and team metrics.

What You Bring

Must-haves:

• 5 years of hands-on operations experience in CPG, e-commerce, or manufacturing
• Direct experience working on a warehouse or production floor — this is not a desk-only job
• Demonstrated Shopify operations experience (inventory, order management, listings)
• Demonstrated Walmart Marketplace / WFS experience
• Amazon Seller Central experience (FBA inbound, replenishment, listing health)
• Proven track record managing a team of 5 direct reports
• Strong Excel skills and comfort working with data to make decisions
• Vendor management and purchasing experience, including demand forecasting

Nice-to-haves:

• Experience in homebrewing, craft beverage, or specialty food/ingredient categories
• ShipStation or similar shipping platform experience
• Familiarity with BOM management and light ERP work
• Bilingual English/Spanish

What you are:

• Entrepreneurial. You think like an owner and you act without being asked.
• Organized. You build systems and you follow through.
• Direct. You can have hard conversations with vendors and team members without flinching.
• Hands-on. You’re not above pulling a pallet, packing a kit, or driving to a supplier.

Why This Role

• Real autonomy and ownership of an entire operation
• Direct working relationship with the owner — no corporate layers
• A profitable, established business — not a venture-backed gamble
• Florida — no state income tax
• The chance to put your fingerprints on a company you can stay with for the long haul