Operations Manager

Amazon; North Salt Lake (UT); On-site; USD 81,000 - 151,000; Full time

Job summary

A leading e-commerce company is seeking an Operations Manager to lead and develop a team in North Salt Lake, Utah. Responsibilities include managing team performance, ensuring safety and quality in operations, and driving productivity improvements. Candidates should have strong employee management experience and a relevant degree. The position offers competitive compensation based on location and experience, along with a range of benefits.

Benefits

Medical benefits

Financial benefits

Equity options

Qualifications

• Minimum 3 years of employee and performance management experience.
• Flexible schedule including weekends and holidays.

Responsibilities

• Mentor and motivate your workforce.
• Lead large-scope projects impacting the site.
• Manage safety, quality, and productivity.

Skills

Employee management

Performance management

Team leadership

Education

Bachelor's degree or equivalent

2+ years of Amazon (blue badge/FTE) experience

Job description

Job Overview

Job ID 3108713 | Amazon.com Services LLC

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operations workflow has three major components: First mile, Middle mile, and Last mile. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

Key Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Posted: October 16, 2025 (Updated about 1 hour ago)