Operations Manager

Fujitec Canada, Inc; Norcross (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Fujitec America in Norcross, GA, is seeking an experienced Operations Manager to lead all operations processes, teams, and projects. The role requires discretionary judgment on significant matters and oversight of safety, scheduling, payroll, and fleet logistics.

The ideal candidate has at least 5 years in the industry, a valid driver’s license (MVR), forklift certification, and the ability to travel locally up to 15%.

Qualifications

• High School Diploma or equivalent required.
• Minimum 5 years in industry experience.
• Valid driver’s license, satisfactory Motor Vehicle Report, and forklift certification required.
• Local travel ~15%

Responsibilities

• Oversee and manage daily operations, employees, and projects.
• Administer safety program and conduct safety audits as needed.
• Direct elevator installations, modernizations, service/repairs, and labor planning.
• Plan and prioritize resources, schedules, and payroll approval.
• Monitor vehicle use and manage fleet logistics.
• Review job status using accounting reports to identify risk and opportunities.
• Coordinate with contractors, elevator consultants, construction firms, and architects.
• Review bids, participate in pre-bid meetings, and provide labor and materials cost input.
• Approve change orders, purchase orders, and other approvals.
• Maintain SOP familiarity and interface with factory, coordination, and labor departments.
• Resolve external and internal customer complaints and coordinate with local agents on issues.
• Determine material needs for jobs, arrange subcontracting portions of installations and repairs.
• Manage budget and spending; handle permits and inspections.
• Communicate with field staff with weekly crew visits to track safety, activities, and progress.
• Job duties may include other related tasks as needed.

Skills

Technical Knowledge

Teamwork

Communication

Conceptual Thinking

Decision Making

Education

High School Diploma or equivalent

Job description

Manage all operations processes, employees, and projects. This position exercises discretion and independent judgement with respect to matters of significance.

ESSENTIAL DUTIES

Administer company safety program, including performing safety audits when necessary and stressing the importance of safety to all employees.

Plan, direct, and prioritize elevator installations and modernizations, service/repairs, and labor needs; utilize project management software and other scheduling tools.

Manage staff, schedules, and review and approve payroll.

Monitor use and assignment of vehicles.

Use accounting reports and programs to review job status to identify risk and opportunity, including properly reporting fade issues prior to revenue.

Develop and maintain strong working relationships with contractors, elevator consultants, construction firms, and architects.

Survey, review, and sign off on all bids, including attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs.

Review and sign off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals.

Maintain strong familiarity of company standard operating procedures and products by attending company training classes, viewing factory equipment updates and supplier goods; interface with corporate departments, including the factory, coordination, and labor, and consult with the management.

Mediate and resolve complaints and problems of external and internal customers, including meeting with local business agents to resolve issues involving union employees.

Determine what materials need to be ordered for job completion, coordinate, order, and arrange for sub-contracting portions of installations and service/repairs.

Manage budget and spending.

Perform necessary requirements, such as: applying for and obtaining permits and scheduling permit inspections at job completion.

Regularly communicate with field staff and make weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer, document findings.

This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties.

DIRECT REPORTS

30 - Mechanics

JOB QUALIFICATIONS AND REQUIREMENTS

Education: High School Diploma or equivalent

Experience: Minimum 5 years in industry

Requires a valid driver’s license, a satisfactory Motor Vehicle Report, and forklift certification.

Local Travel Expectations: 15%

SKILLS/CORE COMPETENCIES

Technical Professional Knowledge

Teamwork and Cooperation

Communication

Conceptual Thinking

Decision Making

WORK ENVIRONMENT AND EXPECTATIONS

Job duties are performed within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the work environment is typically low to moderate.

When the employee has cause to visit a work site, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places and outdoor weather conditions. The noise in the work environment is often loud.

Requires prompt, reliable, regular, and in-person attendance at the office to oversee shared services functions and/or employees, normally achieved by working standard business hours. Certain positions will require a flexibility of working hours to meet the demands of the job and the direction of the manager.

The work environments are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

Prolonged periods of standing and walking.

Frequent reaching, stooping, bending, kneeling, and crouching.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 40 pounds at times.

This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer may revise or change job duties and responsibilities as the need arises.

Fujitec America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable statutorily protected group status under local, state, or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be authorized to work for any employer in the U.S. We are currently unable to sponsor or take over sponsorship of an employment visa.