Operations Manager

Brewani Coffee Catering; New York (NY); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Performance bonuses available

Guaranteed 30 hrs/week at $30/h

Job summary

Brewani Coffee Catering is seeking an Operations Manager to own the full operational backbone of our events, from on-site execution to logistics and warehouse upkeep. This role runs events start-to-finish with minimal day-to-day direction, and requires a reliable, hands-on approach.

We offer full-time hours (guaranteed minimum 30 hrs/week) at $30 per hour, with variable days based on the event calendar, including early mornings, some evenings and weekends.

Qualifications

• Hospitality, customer service and barista experience required.
• Valid driver’s license and ability to drive a rental van.
• Strong organisational skills and the ability to self-manage a variable schedule.
• Ability to lift and carry event equipment and supplies.
• Standing, walking, bending, and reaching for extended periods.

Responsibilities

• Run events start to finish, independently, setup, service and breakdown.
• Prepare espresso-based beverages and menu items to Brewani's recipes and quality standards.
• Provide friendly, professional and engaging service to guests and clients.
• Own the execution of each event and flag needs ahead of time.
• Book and manage rental vehicle logistics, including pick up and drop off.
• Transport carts, equipment, and supplies to events and warehouse.
• Restock and source supplies, including perishables.
• Prepare custom event materials (printed items, signs).
• Keep machines clean and functioning; maintain warehouse organization.
• Coordinate on-call freelance baristas and quality-check their work.
• Build event timelines and secure approvals prior to events.
• Provide client-facing day-of coordination.

Skills

Hospitality experience

Customer service

Barista experience

Organisational skills

Self-management

Job description

Who We Are

Brewani brings coffee cart services for events, activations, and celebrations of all kinds.

The Role

Expected Schedule: Full-time, guaranteed min 30 hrs/week, variable days based on the event calendar (may include early mornings, evenings, and some weekends).

Pay: $30/h.

We're looking for a reliable, hands-on Operations Manager to own the full operational backbone of Brewani's events, from event-day execution to logistics to warehouse upkeep. This role runs events start-to-finish and keeps everything running behind the scenes between them, with minimal day-to-day direction.

Key Responsibilities

• Run events start to finish, independently, setup, service, and breakdown.
• Prepare espresso-based beverages and menu items to Brewani's recipes and quality standards.
• Provide friendly, professional, and engaging service to guests and clients.
• Own the execution of each event.
• Flag what's needed ahead of time rather than waiting to be told.
• Book and manage rental vehicle logistics - pick up and drop off.
• Transport carts, equipment, and supplies to and from events and the warehouse.
• Restock and source supplies, including supermarket runs and event-specific perishables (ice, refrigerated items, specialty ingredients).
• Prepare custom event materials (printed items, cup stickers, signage pickup).
• Keep machines clean and fully functioning, equipment in working order, and the warehouse organized and adequately restocked at all times, proactively, not just before an event.
• Handle product returns.
• Coordinate occasional non-routine tasks, equipment repair/maintenance drop-off, warehouse supply runs, basic equipment fixes.
• Train and coordinate on-call freelance baristas; quality-check their event execution.
• Build event timelines and submit them for approval ahead of each event.
• Provide some client-facing day-of coordination.

Requirements

• Hospitality, customer service, and barista experience.
• Valid driver's licence and comfort driving a rental van.
• Strong organisational skills and the ability to self-manage a variable schedule.
• Ability to lift and carry event equipment and supplies.
• Standing, walking, bending, and reaching for extended periods.
• Reasonable accommodations will be considered in accordance with applicable law.

Benefits

• Pay: guaranteed min 30 hrs/week, $30/h.
• Performance bonuses available.

Job Details

• Experience: Required
• Employment: Full-time
• Schedule: Variable
• Salary: $30 hourly
• Benefits: Performance bonuses available

About Brewani Coffee Catering

Brewani is a premium NYC-based coffee catering company offering high-quality mobile coffee service for events. We're looking for friendly, reliable team members who love coffee and great service.