Operations Manager

Campora Propane; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance options

Dental coverage

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life/AD&D

401(k) with company match

Paid holidays and PTO

Job summary

Campora Propane is seeking an Operations Manager to oversee day-to-day service center operations including yard, fleet, and field activity, partnering with the General Manager to boost safety, customer experience, and efficiency.

You will coordinate routing and dispatch, maintain equipment and facilities, lead safety compliance, and support hiring and development of team members.

Qualifications

• Experience overseeing operations in propane, energy, logistics, or a closely related field.
• Working knowledge of safety regulations and compliance standards, ideally involving hazardous materials.
• Demonstrated experience leading a team and improving operational performance.
• Ability to manage routing, dispatch, or fleet operations.
• Strong communication skills to work across drivers, leadership, and customers.

Responsibilities

• Shadow drivers and operations staff to understand routing, delivery workflows, and customer expectations.
• Audit safety procedures, certifications, and equipment to identify compliance risks or gaps.
• Review current routing plans and dispatch processes to spot inefficiencies or quick wins.
• Build relationships with the team and begin participating in hiring, onboarding, and coaching conversations.

Skills

Operations leadership

Routing & dispatch

Safety compliance

Communication skills

Propane/logistics experience

Tools

Route optimization tools

Fleet management systems

Job description

Overview

You’ll oversee the day-to-day operations of our service center, including the yard, fleet, and field activity, while partnering closely with the General Manager to improve performance across safety, customer experience, and efficiency. You’ll coordinate routing and dispatch, maintain equipment and facilities, lead safety compliance efforts, and support hiring and development of team members.

What Success Looks Like (First 90 Days)

• You’ve assessed current routes and implemented at least one measurable improvement in delivery efficiency or on-time performance
• All safety certifications, trainings, and compliance requirements are current, tracked, and consistently enforced
• The yard, fleet, and service center are clean, organized, and fully operational with no major maintenance gaps
• Team members understand expectations, receive regular feedback, and know how their work connects to broader goals

What You’ll Actually Do in Your First 30 Days

• Shadow drivers and operations staff to understand routing, delivery workflows, and customer expectations
• Audit safety procedures, certifications, and equipment to identify any compliance risks or gaps
• Review current routing plans and dispatch processes to spot inefficiencies or quick wins
• Build relationships with the team and begin participating in hiring, onboarding, and coaching conversations

Must Have

• Experience overseeing operations in propane, energy, logistics, or a closely related field
• Working knowledge of safety regulations and compliance standards, ideally involving hazardous materials
• Demonstrated experience leading a team and improving operational performance
• Ability to manage routing, dispatch, or fleet operations
• Strong communication skills to work across drivers, leadership, and customers

Nice to Have

• Experience specifically in propane operations
• Background in route optimization tools or fleet management systems
• Experience supporting sales or customer retention efforts
• Experience conducting safety training or certification programs
• Track record of improving asset utilization or operational efficiency

Our Culture

We’re a team that takes safety seriously and looks out for each other; no shortcuts, no exceptions. At the same time, we keep things practical and straightforward: if something can be improved, we expect you to speak up and help fix it.

Pay Rate for this role is $80,000-$90,000 (depending on experience)

Benefits

We offer a comprehensive benefits program designed to support your physical, financial, and family wellbeing. Eligible employees can customize coverage from:

• Multiple medical insurance options
• Dental and voluntary vision coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Supplemental Life/AD&D
• Voluntary Short‑Term Disability
• 401(k) with company match

No-cost benefits include:

• Paid holidays and paid time off
• $50,000 Basic Life/AD&D
• Long-term disability

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting may contain general information about duties and responsibilities and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required for the role.