Operations Manager

eqaschools; New Orleans (LA); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits

403(b) retirement plan

Job summary

EQA seeks an Operations Manager to work with the COO and School Leaders, ensuring functional facilities, access to materials, and effective contracted services across campuses.

The role covers school operations, facilities, and IT/data; you will implement systems, coordinate vendors, and support staff and students with devices, maintaining safe, conducive environments for teaching and learning.

Qualifications

• BA or BS degree required.
• Ability to complete facilities maintenance work.
• Ability to complete basic IT support and troubleshooting.
• Ability to lift 50 pounds.
• Personal vehicle required.
• Excellent communication, interpersonal, relationship-building, and management skills.
• Commitment to mission of urban education and student success.

Responsibilities

• Develop, implement, and refine systems to support daily operations (facilities, IT, transportation, procurement).
• Coordinate facilities services vendors to ensure safe, conducive learning environments.
• Lead IT support and asset management for staff and students.
• Respond promptly to facility and IT issues and maintain operational health of schools.

Skills

Leadership

Communication

Facilities maintenance

IT troubleshooting

Vendor management

Problem solving

Education

BA or BS

Tools

Google Apps for Education

Student Information Systems

Job description

Operations Manager (Full-Time)

About the Organization

EQA serves students who have dropped out, been expelled from, or have struggled academically or behaviorally in traditional settings and are looking for an accelerated path to graduation. There are three high school campuses, The NET: Central City which opened in 2011, The NET: Gentilly which opened in 2017, and a third high school campus, The NET: East, which opened in 2020 as a merger with ReNEW Accelerated High School. The NET: East is located on a wrap-around center called the New Orleans East Opportunity Center, which also houses the Bridge Middle School and the NEST, a licensed childcare site. Students at the high schools earn a high school diploma and participate in internships, career counseling, and career training in various fields including construction, medical, and digital media. EQA also serves middle school students through The Bridge Middle School, a therapeutic program for 7th and 8th grade struggling students. For all settings, our goal is that our students leave school with the skills, confidence and experience necessary to succeed in the career and education path of their choice.

About the Role

Operations Manager will work closely with the COO, Director of Operations, and School Leaders to ensure that students and staff have the operational resources they need to succeed - including a functional facility, access to the materials needed to complete their jobs, and effective contracted services. School Operations consists of all the “behind the scenes” work - this team keeps the wheels turning so teachers can focus on teaching and school leaders can focus on leading.

Key Responsibilities

School Operations

• Develop, implement, and refine systems and procedures to support execution of all school operations each day, including
  • Food service
  • Custodial
  • Transportation
  • General facility maintenance
  • Procurement
  • IT / Asset tracking and management
  • School Safety and Security
• Develop, implement, and refine systems for improving the operational health of schools, in order to provide feedback and identify areas of support needed for staff

Facilities

• Respond quickly and appropriately to all facility issues raised by staff
• Complete basic facility maintenance and repairs to resolve low-level issues
• Coordinate and manage all facilities service vendors to ensure that schools are always suitable environments for teaching and learning
• Coordinate use of facilities for special events

IT & Data

• Respond quickly and appropriately to all IT issues raised by staff
• Complete basic IT maintenance and repairs to resolve low-level issues
• Support staff and students in learning and using hardware and software
• Track and manage all IT assets

Qualifications

• Required
  • BA or BS
  • Ability to complete facilities maintenance work
  • Ability to complete basic IT support and troubleshooting
  • Ability to lift 50 pounds
  • Personal vehicle
  • Excellent communication, interpersonal, relationship building, and management skills
  • Learning mindset dedicated to effectively and innovatively problem solving and constantly improving
  • Passion for improving educational opportunities for urban students and for being a part of a strong, mission-driven team
  • Commitment to EQA’s mission, vision and growth
• Preferred
  • Experience working in a public charter school environment
  • Experience working with Google Apps for Education
  • Past experience working with student information systems

Hiring Logistics

• Start Date: ASAP
• Salary: $50,000 - $55,000
• Benefits: Comprehensive benefits and generous 403(b) retirement plan
• Reports to: Director of Facilities and Operations

EQA encourages individuals of all identities and backgrounds to apply for this position. We are an equal opportunity employer, fully committed to hiring a talented and diverse group of individuals. EQA does not discriminate on the basis of race, religion, creed, color, national origin or ancestry, age, sex, gender identity, sexual orientation, marital status, veteran status, disability, or any other category protected by applicable law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Being authorized to work in the U.S. is a precondition of employment. EQA does not sponsor employment visas. In compliance with state law, all persons hired will be required to verify eligibility to work in a Louisiana public school via the appropriate background checks.