Operations Manager

Quality Machined Products and Manufacturing Inc.; New Kensington (Westmoreland County); On-site; USD 90,000 - 120,000; Full time

Job summary

Quality Machined Products and Manufacturing Inc. in New Kensington, PA, seeks an Operations Manager to drive growth, strengthen customer relationships, and improve efficiency.

You will lead production planning, pricing, and cross-functional collaboration with owners, shop personnel, and sales to deliver value on-time. The role requires ERP expertise, blueprint interpretation, and proven leadership with a focus on continuous improvement and meeting deadlines in a high-precision manufacturing

Qualifications

• Experience interpreting blueprints and production documentation is a must.
• Experience with ERP to quote, create, and track jobs.
• Ability to supervise, motivate, and coach subordinates.
• Strong organizational, problem-solving, and analytical skills.
• Willingness to work extended hours when required.

Responsibilities

• Use JobBoss ERP to quote, create, and track jobs.
• Drive sales through networking and strategic positioning.
• Coordinate with owners to set production and quality standards.
• Prepare accurate, competitive quotes including all costs.
• Lead weekly production meetings with shop personnel.
• Develop and maintain production schedules; ensure regulatory compliance.

Skills

Sales operations

Leadership

Communication (oral/written)

Organization and analytical skills

Prioritization and workflow management

Problem-solving

Decision making

Education

Completed Apprenticeship

Tools

JobBoss ERP

Job description

Join a legacy of precision. At Quality Machined Products and Manufacturing Inc. (QMP), we’ve been blending family-owned values with cutting-edge manufacturing since 1946. Based in New Kensington, PA, we specialize in high-precision CNC turning and advanced screw machine parts for critical industries like aerospace, medical, and military. We take pride in delivering top-tier machined products on time and at the right price—all while maintaining a close-knit, supportive shop environment where our team comes first.We are seeking a dynamic and strategic Operations Manager to drive business growth, strengthen customer relationships, and improve operational efficiency.Duties and Responsibilities:Utilize JobBoss ERP systems to quote, create, and track jobsDrive sales through networking and strategic positioning.Coordinate with company owners to establish production and quality standards.Prepare accurate and competitive sales quotes for customer orders, ensuring all costs are accounted for and pricing supports the company's profitability goals.Hold weekly production meetings with key shop personnel.Coordinate with company owners to address organizational needs, equipment utilization, and maintenance.Provide leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.Identify, document, and implement opportunities for continuous improvement.Review and verify pricing on existing orders prior to order acceptance.Create and maintain a production scheduleEnsure that shop operations comply with federal, state, and local, and/or company policies and regulationsQualifications:Minimum 2 years’ experience with JobBoss ERP system or equivalent ERP systemSkilled in interpreting blueprints and related documentation to support production and order requirementsStrong sales operations background, including quote generation, customer support, and coordination between sales and productionDemonstrate proficiency in supervising and motivating subordinatesCommitment to excellence and high standardsExcellent written and oral communication skillsBasic competence in subordinates’ duties and tasksStrong organizational, problem-solving, and analytical skillsAbility to manage priorities and workflowVersatility, flexibility, and a willingness to work within constantly changingpriorities with enthusiasmAbility to work independentlyKnowledge of financial processes is a plusDemonstrates flexibility and commitment to meeting job requirements, including working extended hours when required.Proven leadership skillsProven ability to handle multiple projects and meet deadlinesStrong interpersonal skillsAbility to effectively communicate with a diversity of individualsGood judgement with the ability to make timely and sound decisionsYou should be proficient in:Continuous ImprovementCNC ProgrammingCNC Machine InstallationManufacturing Instruction (MI)Cost AccountingCoaching and Mentoring ExperienceCompletion of ApprenticeshipOperational Metrics & KPI ManagementERP & MRP SystemsMachines & technologies you'll use:CNC Lathe (2-4 axis) (Doosan, Nakamura)CNC Swiss Lathe (Citizen, Tsugami)CNC Lathe (5+ axis) (Doosan, Nakamura)