Operations Manager

Selby Jennings; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Selby Jennings is seeking an experienced Operations Manager to oversee and enhance the U.S. operational infrastructure within a regulated broker-dealer environment.

The role focuses on improving efficiency, regulatory readiness, and client experience, working closely with senior leadership, front-office, compliance, and external service providers. The successful candidate will supervise a small team while remaining hands-on in daily activities, ensuring timely processing of trades, onboarding,

Qualifications

• Bachelor's degree in Finance, Accounting, Business or related field.
• 5+ years of broker-dealer operations experience in a FINRA-regulated environment.
• Strong understanding of securities operations and regulatory recordkeeping.

Responsibilities

• Oversee daily broker-dealer operations and back-office support activities.
• Manage relationships with clearing firms, custodians, banking partners, and third-party vendors.
• Ensure timely processing of securities transactions, cash movements, and client service requests.
• Coordinate account onboarding and maintenance for client accounts.
• Maintain regulatory books and records in accordance with industry requirements.
• Develop, document, and enhance operational procedures and internal controls.
• Identify operational risks and implement process improvements and automation initiatives.
• Support regulatory examinations, audits, and internal reviews.
• Prepare operational reporting, metrics, and management information.
• Partner with Compliance, Finance, and Front Office teams on operational matters.
• Supervise and mentor a small team of junior operations professionals while remaining hands-on

Skills

Broker-dealer operations

Regulatory compliance

Team leadership

Process improvement

Communication

Education

Bachelor's degree in Finance/Accounting/Business

Tools

FINRA regulations

Back-office systems

Job description

A growing international wealth management and broker-dealer platform is seeking an experienced Operations Manager to oversee and enhance its U.S. operational infrastructure. This is a highly visible role within a lean, collaborative team, offering the opportunity to directly impact operational efficiency, regulatory readiness, and client experience.

The firm provides access to global investment solutions for high-net-worth individuals and businesses and operates within a regulated broker-dealer environment. The successful candidate will work closely with senior leadership, front-office professionals, compliance, and external service providers to ensure smooth day-to-day operations and support future growth initiatives.

Key Responsibilities

• Oversee daily broker-dealer operations and back-office support activities.
• Manage relationships with clearing firms, custodians, banking partners, and third-party vendors.
• Ensure timely processing of securities transactions, cash movements, and client service requests.
• Coordinate account onboarding, account maintenance, and operational support for client accounts.
• Maintain regulatory books and records in accordance with industry requirements.
• Develop, document, and enhance operational procedures and internal controls.
• Identify operational risks and implement process improvements and automation initiatives.
• Support regulatory examinations, audits, and internal reviews.
• Prepare operational reporting, metrics, and management information.
• Partner closely with Compliance, Finance, and Front Office teams on operational matters.
• Supervise and mentor a small team of junior operations professionals while remaining hands-on in daily activities.

Qualifications

• Bachelor's degree in Finance, Accounting, Business, or a related discipline.
• 5+ years of broker-dealer operations experience within a FINRA-regulated environment.
• Strong understanding of securities operations, trade lifecycle processes, account onboarding, and regulatory recordkeeping.
• Experience interacting with clearing firms, custodians, and external service providers.
• Demonstrated ability to improve processes, implement controls, and manage operational risk.
• Strong communication, organizational, and problem-solving skills.
• Spanish language skills are a plus but not required.

Licensing Requirements

Required Upon Hire

• SIE
• Series 7
• Series 99

Preferred

• Series 24 (or willingness to obtain shortly after joining)

This opportunity is best suited for a broker-dealer operations professional seeking a hands-on leadership role within a growing and highly collaborative financial services platform.