Operations Manager

SUN SOLAR ILLINOIS LLC; Maplewood Park (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching plan

Paid time off and holidays

Health Savings Account (HSA) eligible

Supplemental insurance options (AD&D,

Job summary

Sun Solar Illinois LLC is seeking an experienced Operations Manager to oversee the day-to-day operations of solar projects from sale through completion, ensuring efficiency and a superior customer experience.

The ideal candidate has 3–5 years of operations leadership within solar or related sectors, strong communication and organizational skills, proficiency in MS Office and CRM systems, and the ability to work in a fast-paced environment with occasional travel.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred in related fields.
• 3–5 years of operations leadership experience.
• Knowledge of solar installation practices.
• Ability to operate a forklift.
• Strong verbal and written communication, and organizational skills.
• Proficiency with Microsoft Office and CRM systems.
• Occasional travel may be required.

Responsibilities

• Oversee day-to-day workflow of solar projects from contract through installation and completion.
• Collaborate with leadership to identify and resolve operational challenges.
• Monitor project pipelines to ensure timelines, quality standards, and customer expectations are met.
• Coordinate communication between departments including sales, design, permitting, procurement, project management, installation, and service.
• Create and maintain comprehensive project documentation, reports, and records within the company's CRM and operational systems.
• Develop and implement process improvements to increase efficiency and enhance the customer experience.
• Track operational metrics and provide reporting and recommendations to leadership.
• Ensure policies, procedures, and safety standards are consistently followed.
• Assist in resource planning and prioritization to support changing business needs.
• Communicate project status effectively to all stakeholders and escalate concerns appropriately.
• Audit, review, and monitor production goals established by the company.
• Support continuous improvement initiatives and perform other duties as assigned in support of company objectives.

Skills

Verbal and written communication

Organizational skills

Problem-solving

Multitasking/Prioritization

Confidentiality and discretion

Education

Bachelor's degree in Business Administration / Operations Management / Construction Management / Renewable Energy / related field

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Forklift operation

Job description

About Sun SolarFounded in 2012, Sun Solar is a locally owned and operated renewable energy company headquartered in Springfield, Missouri. We specialize in designing and delivering customized solar energy solutions for residential and commercial customers throughout the Midwest. Our mission is to help homeowners and businesses achieve greater energy independence by providing high-quality products, exceptional service, and innovative energy solutions.At Sun Solar, we believe our people are the foundation of our success. We foster a collaborative, fast-paced environment built on integrity, accountability, teamwork, and a commitment to doing what's right for our customers. As the renewable energy industry continues to evolve, we remain dedicated to creating a positive impact in the communities we serve while helping shape a more sustainable future.Position SummarySun Solar is seeking a qualified Operations Manager to join our team of professionals. The Operations Manager will oversee and coordinate the daily operations of the business to ensure projects move efficiently from sale through completion while delivering an exceptional customer experience. This role serves as a key liaison between departments, helping to remove obstacles, improve processes, maintain accountability, and support the successful execution of residential and commercial solar projects.The ideal candidate is a professional, self-motivated critical thinker who thrives in a fast-paced environment and is committed to operational excellence.Essential Duties & ResponsibilitiesOversee the day-to-day operational workflow of solar projects from contract execution through installation and completion.Collaborate with leadership and cross-functional teams to identify and resolve operational challenges.Monitor project pipelines to ensure timelines, quality standards, and customer expectations are met.Coordinate communication between departments including sales, design, permitting, procurement, project management, installation, and service.Serve as a liaison between customers and the company by providing updates and assisting with issue resolution when necessary.Create and maintain comprehensive project documentation, reports, and records within the company's CRM and operational systems.Develop and implement process improvements designed to increase efficiency and enhance the customer experience.Track operational metrics and provide reporting and recommendations to leadership.Ensure policies, procedures, and safety standards are consistently followed.Assist in resource planning and prioritization to support changing business needs.Communicate project status effectively to all stakeholders and escalate concerns appropriately.Audit, review, and monitor production goals established by the company.Support continuous improvement initiatives and perform other duties as assigned in support of company objectives.BenefitsSun Solar offers a competitive benefits package to eligible employees, including:Medical, dental, and vision insurance401(k) retirement plan with company matchPaid time off (PTO) and paid holidaysHealth Savings Account (HSA) eligibility for qualified medical plansVoluntary supplemental insurance options, including life and accidental death & dismemberment (AD&D), accident, critical illness, short-term disability, and long-term disability coverageOpportunities for professional growth and developmentBenefit eligibility and offerings are subject to plan terms and company policy.Pre-Employment ScreeningFinal candidates selected for employment will be required to successfully complete a pre-employment background check as a condition of employment.Why Join Sun Solar?At Sun Solar, you'll have the opportunity to make a direct impact within a company dedicated to helping customers achieve energy independence through renewable energy solutions. We value teamwork, accountability, innovation, and individuals who are willing to roll up their sleeves to get the job done.Sun Solar, LLC is an Equal Opportunity Employer.QualificationsHigh school diploma or equivalent required; Bachelor's degree in Business Administration, Operations Management, Construction Management, Renewable Energy, or a related field preferred.Minimum of 3–5 years of operations leadership experience.Prior experience in solar, renewable energy, construction, or home services strongly preferred.Knowledge of solar installation practices and the solar industry preferred.Ability to operate/learn to operate a forklift.Strong verbal and written communication skills.Exceptional organizational and problem-solving abilities.Ability to manage multiple priorities in a fast-paced environment.Proficiency with Microsoft Office applications and CRM systems.Ability to exercise sound judgment and maintain confidentiality.Occasional travel may be required.