Operations Manager

Socket.dev; Macungie (Lehigh County); On-site; USD 90,000 - 140,000; Full time

Job summary

LifeScience Logistics is seeking a senior Operations Manager to direct warehouse functions and lead a multidisciplinary team. You will mentor staff, manage budgets, and coordinate with executives to align initiatives with client needs.

The role requires strong regulatory knowledge (cGMP, DEA, FDA) and experience with temperature-controlled environments. Applicants should have a Bachelor’s degree with 5+ years in distribution/warehouse leadership, plus proven supervisory experience and excellent

Qualifications

• Bachelor’s degree plus 5 years distribution and warehouse management experience.
• Minimum 3 years of supervisory experience.
• Demonstrated healthcare experience in a regulated environment with knowledge of cGMP, VAWD, ISO, DEA, FDA, and US Customs standards.
• Familiarity with temperature-controlled warehousing.

Responsibilities

• Direct, mentor, train, and coach direct reports.
• Serve as Designated Representative (DR) for site.
• Prepare and maintain departmental budget.
• Lead and/or assist with planning, design, implementation, communication, and delivery of initiatives.
• Track and account for warehouse accuracy and productivity.
• Negotiate and manage contracts for vendor services.
• Promote safety, regulatory compliance and client focus.
• Interact with CEO, VPs, Directors, Clients and Managers to meet company initiatives.

Skills

Time management

Verbal communication

Written communication

Presentation skills

Attention to detail

Organization

Research ability

Public speaking

English fluency

Education

Bachelor’s degree + 5 years distribution/warehouse management

Tools

Tecsys Elite

MQ1

Excel

Outlook

PowerPoint

Word

Job description

RESPONSIBILITIES:

• Direct, mentor, train, and coach direct reports
• Serve as Designated Representative (DR) for site
• Prepare and maintain departmental budget
• Lead and/or assist with planning, design, implementation, communication, and delivery of company's initiatives
• Track and account for warehouse accuracy and productivity
• Create and implement measures to improve productivity
• Create and implement measures to improve and or maintain employee morale
• Frequently interact with CEO, VPs, Directors, Clients and Managers to meet company initiatives
• Implement special projects as assigned by Senior Management
• Oversee all after-hour events and potentially manage 24/7 emergency operations
• Serve as the Hazard Communication Program Administrator
• Ensure all safety procedures, cGMP, SOPs, and work instructions are followed to comply with regulatory standards
• Work with Facility Management department to ensure facility structure is maintained as a safe working environment
• Negotiate and manage contracts for vendor services
• Promote a work environment with emphasis on Safety, Regulatory compliance and Client Focus

QUALIFICATIONS AND JOB SPECIFICATIONS:

• Bachelor’s degree plus 5 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience
• Required – A minimum of 3 years supervisory experience
• Required – Demonstrated healthcare experience in a regulated environment and demonstrated working knowledge of cGMPs, VAWD, ISO, DEA, FDA, and US Customs standards and regulations
• Familiar with temperature-controlled warehousing

• Demonstrate the following:
• Effective time management skills
• Impeccable verbal and written communication skills
• Ability to conduct appropriate research as needed
• Strong presentation skills
• Attention to detail and organization
• Interest in working in a fast-paced environment

TECHNICAL EXPERTISE:

• Expertly navigate through ERP system – Tecsys Elite, MQ1
• Intermediate Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), PowerPoint
• Experience with warehouse or supply chain environments and transportation
• Ability to conduct/track graphical and data-driven analytics related to Client performance
• Ability to maintain and track budget/spending trends
• Advanced public speaking and presentation skills
• Excellent verbal and written communication skills
• Clear and Professional diction in English

ADDITIONAL EMPLOYMENT REQUIREMENTS:

• Must be able to satisfactorily pass all preliminary employment requirements (i.e., background check, credit check and drug screen)

• Some travel required
• Must have a valid driver’s license

PHYSICAL/MENTAL/VISUAL DEMANDS:

• Work is light to medium in nature with frequent walking to perform assigned tasks.
• Must be able to read at a distance, close to the eyes, and at arm’s length, with or without correction.
• Approximately 10% of time is spent on data collection and data entry.
• Occasional lifting of 25 - 50 lbs. is required.

WORKING CONDITIONS:

• Activities may occur inside temperature-controlled areas which may require Personal Protective Equipment.
• Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places.

EQUIPMENT OPERATED:

Equipment: Desktop or laptop, fax machine, copier, desk phone, forklift, and pallet jack

Systems: Outlook, Excel, Word, PowerPoint, TECSYS (WMS - warehouse management system) and MQ1 (Quality Software)

LifeScience Logistics is an equal opportunity employer. Candidates will not be hired based on their race, sex, color, religion or national origin. Reasonable accommodations are available for individuals with disabilities. We proudly support the employment of veterans and welcome applications from protected veterans and all qualified applicants.

* No Agencies Please*