Operations Manager

Kohl's; Macon (GA); On-site; USD 65,000 - 80,000; Full time

Job summary

Kohl's is seeking an Operations Manager for the 2nd shift (Mon-Thu, 4:30 pm-2:30 am) to oversee merchandise processing from vendors through the Distribution Network. You will lead day-to-day execution of business strategies and productivity measures.

In this role you will manage staffing, ensure unit goals per hour, and drive inventory accuracy while coordinating changes in processes. Strong leadership and experience in distribution/ops are required.

Qualifications

• Bachelor's or advanced degree required.
• Multiple years of related experience including direct supervision in distribution/ops.
• Strong interpersonal skills and proficiency with WMS, Windows and Office.

Responsibilities

• Coordinate workflow across multiple departments with supervisors to hit units per hour, cost per unit, and service/accuracy targets.
• Manage staffing to meet UPH and CPU goals and ensure shifts run smoothly.
• Maintain inventory accuracy and merchandise processing through the Distribution Network.
• Lead and develop staff through coaching and performance feedback, with clear objectives.
• Prepare and analyze unit plans and reporting to improve efficiency.
• Collaborate with other departments to resolve problems and ensure efficient service.

Skills

Leadership

Interpersonal skills

Supervision

Problem solving

Education

Bachelor's or advanced degree

Tools

Warehouse Management Systems

Windows

Microsoft Office

Job description

2nd Shift, Monday-Thursday, 4:30 pm-2:30 am

About The Role

As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution Network. You will manage the day-to-day execution of overall business strategies and productivity measures.

What You’ll Do

• Manage workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards
• Effectively manage staffing to meet UPH and CPU goals
• Develop and maintain accuracy standards to ensure unit inventory integrity
• Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the Distribution Network
• Coordinate and communicate changes and updates in process and procedures
• Work with other departments and divisions to resolve problems and ensure efficient service
• Manage direct reports, systems, and projects to achieve unit goals per Kohl's policies and procedures
• Prepare and analyze unit plans and reporting
• Provide leadership by exhibiting influence and expertise, driving results
• Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
• Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
• Additional tasks may be assigned

What Skills You Have

• Bachelor's or advanced degree
• Multiple years of related experience including direct supervision experience in distribution, production/operations management, warehouse management or related field
• Strong interpersonal skills
• Working knowledge of automated distribution/warehouse management systems, Windows and Microsoft Office
• Flexibility in hours to support multi-shift operation