Operations Manager

Sciens Building Solutions; Latham (NY); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

401(k) matching

Short/Long-term disability

Medical, dental, vision plans

Life insurance

Company cellphone

Laptop provided

Company vehicle

Career development

Tuition reimbursement

Job summary

Sciens Building Solutions is seeking an Operations Manager who can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support growth.

This role requires experience managing a team in the fire and life safety industry and ownership of a branch operations function within a vibrant national organization.

Qualifications

• Two to five years’ experience in an operations manager role within the fire and life safety industry.
• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
• Strong, positive team builder with leadership ability.
• Knowledge of current fire and life safety systems.
• Strong understanding of Profit and Loss statements and key financial drivers.
• Ability to attract, develop, grow, and retain a team.
• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.

Responsibilities

• Ensure all associates embrace the safety culture and comply with all safety initiatives.
• Manage the engineering and project management for the assigned Division.
• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
• Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop a budget and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
• Deliver projects within the original budgeted cost.
• Execute monthly project cost and Work in Progress (WIP) analysis.
• Report monthly financial performance in an effective manner to management and takes corrective action as needed.
• Responsible for efficient asset management, such as inventory and company service vehicles.
• Build a high-performance culture to include performance reviews and development initiatives.
• Lead manpower planning and allocation.
• Ensure customer satisfaction and cash collections.
• Collaborate with the sales team to support the growth and profitability of the branch.

Skills

Operations management

Leadership

Customer satisfaction

Fire & life safety

Budgeting

Strategic planning

Tools

MS Office

Job description

The Position in a Nutshell

Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.

What You’ll Be Doing

• Ensure all associates embrace the safety culture and comply with all safety initiatives.


• Manage the engineering and project management for the assigned Division.


• Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.


• Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.


• Develop a budget and meet revenue and gross margin targets.


• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.


• Deliver projects within the original budgeted cost.


• Execute monthly project cost and Work in Progress (WIP) analysis.


• Report monthly financial performance in an effective manner to management and takes corrective action as needed.


• Responsible for efficient asset management, such as inventory and company service vehicles.


• Build a high-performance culture to include performance reviews and development initiatives.


• Lead manpower planning and allocation.


• Ensure customer satisfaction and cash collections.


• Collaborate with the sales team to support the growth and profitability of the branch.

What We Like About You

• Two to five years’ experience in an operations manager role within the fire and life safety industry.


• Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.


• Strong, positive team builder with leadership ability.


• Knowledge of current fire and life safety systems.


• Strong understanding of Profit and Loss statements and key financial drivers.


• Ability to attract, develop, grow, and retain a team.


• Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.

What We’re Bringing To The Table

• Competitive salary based on qualifications.


• Paid time off plan and holidays.


• 401(k) matching.


• Short term and long-term disability.


• Medical, dental, and vision plans with options.


• Life insurance.


• Company cell phone, laptop, and vehicle.


• Professional career development opportunities.


• Tuition reimbursement.


• $150k to $175k annually, final offer based on experience

Thank you for considering a career with Sciens Building Solutions! We’re excited about your interest in joining our team and look forward to learning more about you.

“Sciens” is Latin for “knowledgeable and skilled.” We take that definition to heart by using our collective experience to do meaningful work in the world—protect people and property through sophisticated life safety, security, communication and electrical systems.