Operations Manager

UFC GYM; Kailua (HI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Training & development

Free uniforms

Wellness resources

Job summary

UFC GYM Hawaii Kailua is seeking an Operations Manager to be the backbone of the club, driving seamless daily functions and revenue growth. You will lead back-office and front-desk teams to maintain a high-energy, clean, and brand-consistent environment for members.

The role requires prior management experience in health & fitness or hospitality, with strong organizational and communication skills. You will supervise POS operations, inventory, and reporting to support a premium club experience.

Qualifications

• Experience: Previous management required; background in Health & Fitness or Hospitality preferred.
• Highly organized with strong oral, written, and presentation communication skills.
• Leadership: proactive leader capable of solving problems.
• Technical: Comfortable supervising POS operations and managing administrative files.

Responsibilities

• Hit monthly operations revenue targets through efficient oversight.
• Oversee inventory control, sourcing, and reporting.
• Maintain back-office efficiency with daily/weekly revenue and inventory reports.
• Lead and develop a high-performing operations team.
• Ensure brand standards, dress code, and club cleanliness.

Skills

Leadership

Staff development

Communication

POS operations

Inventory management

Operations planning

Tools

POS systems

Job description

We Empower the Fighting Spirit in You!

The Operations Manager is the backbone of the club, responsible for ensuring seamless daily functions, maintaining brand standards, and driving operational revenue. You will lead the "back office" and front-desk teams to provide a clean, organized, and high-energy environment for our members.

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Wellness resources

What We Offer

• Competitive Salary & Performance Bonuses
• Comprehensive Benefits: Full medical, dental, and vision coverage.
• Work-Life Balance: Ample vacation days, personal leave, and holidays.
• Growth: Ongoing in-house training and discounted recertifications (NASM, ACE, ISSA).
• Perks: Free gym membership, employee discounts, and team-building events.

Key Responsibilities

Operational Excellence & Revenue

• Financial Targets: Take ownership of hitting monthly Operations Revenue goals through efficient management and point-of-sale oversight.
• Inventory Control: Manage supply ordering, receiving, and inventory reporting to ensure the club is always fully stocked and operational.
• Reporting: Maintain an efficient "back office" by filing accurate daily and weekly revenue and inventory reports.

Team Leadership & Standards

• Staff Development: Hire, train, and develop a high-performing operations team focused on friendliness and punctuality.
• Brand Presentation: Ensure the team consistently executes the basics, including strict adherence to dress code and club cleanliness.
• Teamwork: Instill a sense of common responsibility across all club functions to improve both the member and team member experience.

Member Retention & Experience

• Advocacy: Act as a champion for member retention by advocating for the best possible operational processes and in-club experiences.
• Facility Management: Supervise the general maintenance and organizational flow of the club to ensure a premium "Big Gym" feel.

Qualifications

• Experience: Previous management experience required; background in the Health & Fitness or Hospitality industry is highly preferred.
• Skills: Highly organized with strong oral, written, and presentation communication skills.
• Leadership: A proactive leader willing to take responsibility and solve problems regardless of the situation.
• Technical: Comfortable supervising point-of-sales (POS) operations and managing detailed administrative files.