Operations Manager – Multi-Site Operations
Position Overview
Seeking a hands‑on, strategic Operations Manager to lead warehouse, distribution, and light manufacturing operations across multiple U.S. locations. This individual will oversee facility‑level leaders and drive consistent performance across shipping and receiving, inventory control, assembly, production support, and customer fulfillment.
This is an opportunity to join an established, growing industrial business where the successful candidate can strengthen operating processes, develop teams, support facility growth, and help build a scalable operating model. The ideal leader combines strong people management with the ability to identify operational problems, implement practical improvements, and hold teams accountable for results.
Key Responsibilities
Multi‑Site Operations Leadership
- Oversee day‑to‑day performance across multiple warehouse, distribution, and production‑support facilities.
- Lead and develop Warehouse Managers and other facility‑level leaders.
- Establish consistent operating standards, goals, KPIs, and accountability across locations.
- Support new facility launches, expansions, and operational improvement initiatives.
- Travel between facilities as needed to support performance, team development, and business priorities.
Warehouse, Distribution & Production Support
- Oversee shipping, receiving, inventory control, material handling, assembly, and related production activities.
- Improve material flow, labor utilization, capacity planning, and order fulfillment.
- Ensure facilities meet customer requirements for quality, accuracy, and on‑time delivery.
- Identify bottlenecks and resolve operational issues that affect productivity or service.
Financial & Operational Performance
- Manage operating budgets and monitor labor, overhead, productivity, and cost performance.
- Use KPIs and financial metrics to identify improvement opportunities and strengthen profitability.
- Support business planning, forecasting, and resource allocation.
- Drive practical cost-reduction initiatives without compromising safety, quality, or customer service.
Leadership & Team Development
- Coach, mentor, and hold facility managers accountable for performance.
- Build a strong leadership bench and develop employees for increased responsibility.
- Establish clear expectations for communication, performance management, and team engagement.
- Foster a culture of ownership, collaboration, safety, and continuous improvement.
Inventory, Quality & Continuous Improvement
- Improve inventory accuracy, material availability, and fulfillment performance.
- Standardize processes and operating procedures across facilities.
- Lead Lean, 5S, Kaizen, or similar continuous improvement initiatives.
- Partner with Supply Chain, Purchasing, Customer Service, Engineering, Quality, and Finance to resolve issues and improve results.
- Maintain safe operations and compliance with applicable workplace regulations and company standards.
Qualifications
- Bachelor’s degree in Operations, Supply Chain, Business, Engineering, or a related field preferred.
- 8+ years of progressive experience in operations, warehouse, distribution, or manufacturing environments.
- At least 5 years of leadership experience, including responsibility for managers, supervisors, or multiple operating teams.
- Demonstrated success managing operations across multiple facilities or locations.
- Experience in industrial distribution, warehousing, assembly, light manufacturing, or a comparable operational environment.
- Strong understanding of inventory control, shipping and receiving, labor planning, and customer fulfillment.
- Experience using KPIs, operating budgets, and performance metrics to improve results.
- Proven ability to implement process improvements and standardize operations.
- Familiarity with ERP, WMS, or inventory management systems.
- Strong communication, problem-solving, coaching, and decision‑making skills.
- Willingness to travel regularly between facilities.
Lean, Six Sigma, APICS, or other relevant operational certifications are a plus.