Operations Manager

CVS Health Corporation; Hazleton (Luzerne County); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health Corporation in Hazleton, PA is seeking an Operations Manager on a part-time basis within the Store Management team to drive store execution and customer service excellence. The role includes leading store crews, supervising activities, communicating effectively, and supporting the Store Manager with operational improvements.

The position offers a pay range of $18.00 to $28.00 per hour and benefits eligibility.

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication, leadership, supervision, and influencing skills.
• Ability to work a flexible, part-time schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store crews and supervise activities.
• Effectively communicate information to staff and supervisors in a timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, thank).

Skills

Analytical skills

Communication skills

Leadership

Supervision

Adaptability

Education

High School diploma or equivalent (preferred)

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

Essential Functions

Management

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store's crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with actions plans for operational and service improvement

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

The typical pay range for this role is: $18.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.