Operations Manager

GSF; Greenwood, Northern (IN, KY); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Weekly pay

Bonus opportunities

401(k)

Paid time off

Medical/Dental/Vision

Pet Insurance

Job summary

Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is seeking an Operations Manager for Indianapolis distribution operations. You will lead transportation, warehouses, and distribution teams to meet safety, service, and cost goals in a fast-paced environment.

This onsite role requires a Bachelor's in logistics or related field and 7–10 years of leadership in transport or warehouse operations, with strong budgeting, regulatory knowledge, and experience with WMS.

Qualifications

• Bachelor's degree in logistics, supply chain, business, or related field.
• 7–10 years of progressive leadership experience in transportation, warehouse, distribution, or manufacturing operations.
• Strong knowledge of warehouses, transportation, inventory control, and distribution practices.
• Experience with OSHA and DOT regulatory requirements.
• Budgeting, financial analysis, and cost management experience.
• Proficiency with warehouse management systems and Microsoft Office.
• Ability to lead large teams, solve problems, and drive continuous improvement.

Responsibilities

• Lead transportation, warehouse, and distribution operations to meet safety, service, quality, productivity, and cost objectives.
• Oversee daily operations, inventory management, equipment utilization, regulatory compliance, and team performance.
• Identify and implement process improvements to enhance inventory accuracy and delivery performance.
• Manage departmental budgets and support cost-control initiatives.
• Oversee maintenance and utilization of equipment; ensure regulatory compliance.

Skills

Leadership

Budgeting

Regulatory compliance

WMS proficiency

Team building

Education

Bachelor's degree in Logistics, Supply Chain, Business, or related field

Tools

WMS

Inventory systems

Job description

Description

ABOUT QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.

Operations Manager – Greenville, Indianapolis

What You'll Do:

Lead transportation, warehouse, and distribution operations to achieve safety, service, quality, productivity, and cost objectives. Oversee daily operations, inventory management, equipment utilization, regulatory compliance, and team performance while driving continuous improvement and customer satisfaction.

In This Role, You'll:

• Oversee daily transportation and warehouse operations to meet productivity, quality, and service goals.
• Lead, coach, and develop supervisors and associates to drive performance, engagement, and accountability.
• Identify and implement process improvements to enhance inventory accuracy, operational efficiency, and delivery performance.
• Manage departmental budgets and support cost-control initiatives.
• Oversee the maintenance, leasing, and utilization of transportation and material handling equipment.
• Ensure compliance with company policies and OSHA, DOT, food safety, and other regulatory requirements.
• Communicate operational performance, priorities, and business objectives across teams and leadership.
• Perform other related duties as assigned.

What You'll Bring:

• Bachelor's degree in Logistics, Supply Chain, Business, or a related field.
• 7-10 years of progressive leadership experience in transportation, warehouse, distribution, or manufacturing operations.
• Strong knowledge of warehouses, transportation, inventory control, and distribution practices.
• Experience with regulatory compliance, including OSHA and DOT requirements.
• Budgeting, financial analysis, and cost management experience.
• Proficiency in warehouse management systems, inventory systems, and Microsoft Office applications.
• Proven ability to lead large teams, solve problems, and drive continuous improvement.
• Ability to travel as needed and work onsite in a fast-paced distribution environment.

The Schedule & Setting:

• Full-time, onsite leadership role in a distribution and warehouse environment.
• Supports a multi-shift operation with flexibility for evenings, weekends, and holidays as needed.
• Leads a team of approximately 200 employees through frontline supervisors.

Leadership Scope & Success Measures:

• Leads approximately 200 employees through a team of frontline supervisors.
• Accountable for operational performance, inventory accuracy, delivery efficiency, and quality standards.
• Drives compliance with safety, food safety, OSHA, DOT, and company requirements.
• Responsible for budget performance, cost management, equipment utilization, and facility standards.
• Supports employee development, retention, workforce planning, and cross-functional collaboration.
• Measured by customer satisfaction, operational productivity, service levels, and continuous improvement results.

Pay & Benefits:

Pay Range:

$100K - $125K

• Weekly pay (every Friday)
• Bonus and incentive opportunities as applicable

Health & Wellness

Medical, Dental, Vision, Disability, FSA, EAP, Voluntary Insurance, and Pet Insurance.

Retirement Benefits

401(k)

Paid Time Off

Vacation, sick leave, and company holidays in accordance with company policy and applicable laws.

WHY JOIN US

We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout theGolden State Foodsfamily of companies.

At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.

QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.

Equal Opportunity Employer:

We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.