Operations Manager

Fitzwater Outdoor Maintenance; Greenville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Sign-on Bonus

Referral Program

PTO & Perks: Paid time off and flexibl

Job summary

Fitzwater Outdoor Maintenance in the United States is seeking a seasoned supervisor to direct maintenance crews across multiple sites. You will map seasonal schedules, manage resources, and ensure safety, quality, and efficiency in every project.

The role requires 2–4 years of supervisory experience, strong communication skills, and proficiency in MS Office. Travel between client sites and training sessions is expected. A sign-on bonus and referral program are offered.

Qualifications

• High School diploma required; associate/bachelor's preferred.
• 2-4 years of supervision/management experience with coaching ability.
• Vegetation management, utilities or forestry experience a plus.
• Operations management or director experience required.
• Excellent organizational skills with the ability to schedule multiple projects.
• Strong problem-solving and accountability.
• Strong interpersonal and communication skills across leadership levels.
• Proficient in MS Office; Aspire experience a plus.
• Travel between client work sites; valid driver’s license.

Responsibilities

• Support company vision, policies, safety programs and train staff.
• Familiarize with each job’s specifications and ensure quality/efficiency.
• Map seasonal work schedules and coordinate manpower, equipment and materials.
• Perform inspections of equipment and vehicles for proper maintenance.
• Respond to client requests promptly and resolve concerns with Client Management.
• Manage budget, monitor job costs and report to crews for productivity.
• Lead and develop team; coach and provide feedback; plan for growth.
• Train employees in safety, quality, and equipment.

Skills

Supervision/Leadership

Scheduling & Planning

Budget & Reporting

Team Training & Coaching

Operations Management

Client Communication

Problem Solving

Confidentiality

MS Office (Outlook/Word/Excel)

Education

High School Diploma

Associate/Bachelor's Degree desirable

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Aspire (plus)

Job description

Essential Functions and Responsibilities:

• Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees.
• To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.
• Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion.
• Performinspections of equipment and vehicles to see that all is being maintained properly.
• Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable.
• Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency, including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short-term planning for maximum efficiency and no wasted time for Crews.
• Manage and lead a team. Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance. Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession. Oversee and implement employee discipline when needed.
• Train employees in all aspects of job (safety, quality, efficiency, equipment).

Skill Requirements:

• High School degree required. Associate or bachelor’s Degree desirable.
• 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others.
• Vegetation Management, Utilities or Forestry Industry experience a plus.
• Operations Management or Director experience required.
• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
• Exceptional problem-solving skills.
• Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.
• Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
• Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire a plus.
• Travel requiredbetween client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.
• Valid driver’s license.
• Sign-on Bonus: New hires receive a bonus after 90 days of employment. To ensure you get the most out of your reward, the company pays the taxes on your behalf.
• Referral Program: Help us grow! Earn a tax-covered bonus for every successful referral after their first 90 days.
• Medical, dental, and vision benefits will officially begin on the first day of the calendar month following your formal hire date.
• 401(k) Match: We invest in your future by matching your retirement contributions.
• PTO & Perks: Paid time off and flexible voluntary insurance plans.