Operations Manager

Arcadia Cold Storage & Logistics; Glendale (AZ); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Arcadia Cold Storage and Logistics is seeking a Warehouse Operations Manager to lead day-to-day activities in a cold storage facility in Arizona. You will direct staffing, scheduling, safety programs, and adherence to performance standards to ensure efficient inventory movement and secure operations.

You will collaborate with sales, inventory control, and operations teams to meet KPIs, optimize labor, and maintain high standards of housekeeping and equipment maintenance.

Formación

• HS Diploma or equivalent required. Relevant advanced degree preferred.
• Strong leadership, with ability to guide and develop a team, customer service, communications, and planning.
• Experience leading warehouse operations and managing performance metrics.

Responsabilidades

• Assign work, set completion dates, review work, and manage performance.
• Lead by example with company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.
• Coordinate with sales, inventory control, and operations to ensure product availability.
• Monitor KPIs related to cost, productivity, customer service, profits, and team performance; analyze reports and recommend solutions.
• Forecast labor needs based on sales forecasts and management input.
• Foster productivity, belonging and responsibility; communicate goals and direction to staff.
• Promote teamwork, open-door policy, and consistent operating environment.
• Ensure health, safety, and environmental regulations are followed.
• Build partnerships across departments.

Conocimientos

Leadership

Customer service

Planning

Communication

Microsoft Office

Educación

HS Diploma or Equivalent

Herramientas

Warehouse Management System (WMS)

Descripción del empleo

COMPANY OVERVIEW

At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.

We believe our employees make us different. Our goal is to attract; retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.

Position Overview and Purpose

This role will be responsible for managing the warehouse's day-to-day operational activities of a cold storage facility, including the movement of inventory and resources, and the proper scheduling of employees. This role will also oversee the facility’s safety and security programs, ensuring the company’s performance, housekeeping, equipment, and security standards are consistently being met.

Essential Functions and Basic Duties

• Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes.

• Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.

• Partner with sales, inventory control, and operations support to ensure availability of products.

• Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members. Analyze operational reports to identify trends and recommend solutions to management.

• Perform long-term labor forecasting based on sales forecasts and input from management.

• Cultivate a culture of productivity, belonging and responsibility. Communicate company goals and vision, objectives, and direction to warehouse staff.

• Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency. Promote the Open-Door Philosophy.

• Operate the facility in compliance with health, safety, and environment regulations which establishes a culture of safety.

• Build and maintain partnerships with other departments across the organization.

Qualifications

• HS Diploma or equivalent required. Relevant advanced degree preferred.

• Strong leadership skills, with emphasis on guiding and developing a team, customer service, communications, and planning.

• 5 years warehouse management experience or equivalent combination of education and experience.

• Experience with Warehouse Management System (WMS)

• Ability to effectively present information to customers, clients, and employees of the organization

• Proficient computer skills, including Microsoft Office Suite

• Ability to work a flexible work schedule and shift, including weekends if needed.

Arcadia Cold Storage and Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.