Operations Manager

Bunzl Distribution NA; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

Paid Time Off

401K with company match

Job summary

Bunzl Distribution NA is seeking an Operations Manager for our Dallas location to oversee frontline supervisors and hourly staff, drive safe, efficient fulfillment and distribution, and maintain inventory integrity within budget requirements. The role focuses on leadership, coaching, and ensuring high standards in safety, quality, and customer service.

The position requires a bachelor’s degree or equivalent experience, 5+ years in a complex warehouse environment, and strong experience with

Qualifications

• Minimum of 5 years of management experience in complex, high SKU warehouse distribution environments.
• Technical knowledge of distribution/operations systems including WMS & RF Scanning, automated packaging, experience with powered industrial vehicles and conveyors.
• Proficient in Outlook and MS Office Suite, specifically Excel.
• Demonstrated success in staff development, and project management.
• Demonstrated leadership, initiative, and decision-making skills.
• Must be familiar with OSHA regulations, compliance, and incident investigation procedures.
• Bilingual English/Spanish fluency is a plus.
• Experience with Koerber 1 / High Jump WMS is a plus.
• This position may require occasional travel.

Responsibilities

• Oversee supervisors and associates to ensure orders are properly processed and shipped out to customers for timely delivery.
• Assist in development of productivity & accuracy standards. Ensure acceptable quality control standards are met.
• Work to improve accuracy, customer service and quality levels.
• Analyze and improve departmental processes and procedures.
• Ensure department associates are properly trained on safe work practices. Support and champion an overall safe work environment.
• Development of supervisors to be able to effectively coach, counsel and motive staff for attainment of optimum performance, productivity and morale.
• Ensure communication and teamwork among staff to aid in the accomplishment of the department objectives. Provide continued on-the-job training for all associates.
• Ensure all company and HR policies and practices are communicated to associates and practiced consistently and fairly (i.e. Attendance policy, Workers Comp programs, etc.).
• Monitor operational policies and procedures to ensure efficient and effective processing and delivery of orders, as well as excellence in customer service levels.
• This is not an all-inclusive list; other duties may be assigned.

Skills

Management experience

Staff development

Project management

Leadership

Bilingual English/Spanish

OSHA familiarity

Education

Bachelor’s degree or combination of education/ relevant work experience

Tools

WMS & RF Scanning

Koerber 1 / High Jump WMS

Powered industrial vehicles

Conveyors

Outlook & MS Office (Excel)

Job description

The Operations Manager will ensure execution of our customers’ fulfillment and distribution requirements, monitor, and maintain proper safety and security controls, and support appropriate inventory integrity controls within budget requirements, be responsible to provide direction to front line supervisors and hourly associates within the Retail Services newest location building in Dallas, Texas.

RESPONSIBILITIES

• Oversee supervisors and associates to ensure orders are properly processed and shipped out to customers for timely delivery.
• Assist in development of productivity & accuracy standards. Ensure acceptable quality control standards are met.
• Work to improve accuracy, customer service and quality levels.
• Analyze and improve departmental processes and procedures.
• Ensure department associates are properly trained on safe work practices. Support and champion an overall safe work environment.
• Development of supervisors to be able to effectively coach, counsel and motive staff for attainment of optimum performance, productivity and morale.
• Ensure communication and teamwork among staff to aid in the accomplishment of the department objectives. Provide continued on-the-job training for all associates.
• Ensure all company and HR policies and practices are communicated to associates and practiced consistently and fairly (i.e. Attendance policy, Workers Comp programs, etc.).
• Monitor operational policies and procedures to ensure efficient and effective processing and delivery of orders, as well as excellence in customer service levels.
• This is not an all-inclusive list; other duties may be assigned.

REQUIREMENTS

• High school diploma or GED equivalent required.
• Bachelor’s degree or combination of education/ relevant work experience.
• Minimum of 5 years of management experience in complex, high SKU warehouse distribution environments is required.
• Technical knowledge of distribution/operations systems including WMS & RF Scanning, automated packaging, experience with powered industrial vehicles and conveyors is required.
• Proficient in Outlook and MS Office Suite, specifically Excel.
• Demonstrated success in staff development, and project management.
• Demonstrated leadership, initiative, and decision-making skills.
• Must be familiar with OSHA regulations, compliance, and incident investigation procedures.
• Bilingual English/Spanish fluency is a plus.
• Experience with Koerber 1 / High Jump WMS is a plus.
• This position may require occasional travel.

The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

• Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
• Paid Time Off - Vacation, Sick, Holidays and Personal Time
• 401K with generous company match
• Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.

Bunzl is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non‑Food Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl North America operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… your career, our future. Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities