Operations Manager

constructionresources; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer Paid Life & AD&D

Employer Paid Long Term Disability

Flexible Spending Accounts

Voluntary Short-Term Disability

Voluntary Life & AD&D

Voluntary Accident Insurance

Voluntary Critical Illness Insurance

Job summary

Construction Resources is seeking a hands-on Operations Manager to lead all Dallas market operational functions, including warehouse, dispatch, fleet, field service, and installation performance. This role drives end-to-end execution, cross-functional coordination, and a culture of accountability and safety to meet customer commitments.

You will partner with the Fabrication and Dispatch leadership to optimize capacity, staffing, and production schedules, while leveraging SYSPRO ERP,

Qualifications

• 7+ years in operations management, ideally in building products distribution, construction services, or related industries.
• Proven ability to build, develop, and lead teams across warehouse, dispatch, fleet, and field service functions.
• Familiarity with ERP and logistics systems (SYSPRO, DispatchTrack, and Samsara a plus).
• Strong project management skills, attention to detail, and ability to thrive in a fast-paced, growth environment.
• Demonstrated track record of ensuring high installation quality and customer satisfaction.

Responsibilities

• Direct all aspects of Dallas operations, including warehouse operations, dispatch, fleet management, field service, and installation performance.
• Oversee capacity planning, staffing, and production scheduling to meet customer commitments.
• Manage inbound/outbound warehouse operations, inventory control, and order accuracy.
• Oversee the Charleston fleet, including box trucks, service vans, and pickups; utilize Samsara for tracking and safety.
• Ensure best-in-class installation standards and jobsite execution, driving customer satisfaction.
• Recruit, train, and develop the Dallas operations team; foster safety and continuous improvement culture.
• Implement and manage operational systems (SYSPRO ERP, DispatchTrack, Samsara); track KPIs and drive process improvements.

Skills

Leadership

Team Development

Operations Management

Project Management

Analytics

Communication

Safety & Compliance

Tools

SYSPRO ERP

DispatchTrack

Samsara

Job description

Overview

Construction Resources (CR) is a leading building products distributor serving with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we expand into the Dallas market, we are seeking a hands-on, results-driven Operations Manager to lead and oversee all local operational functions. This role will be the key driver of execution in the market, ensuring operational excellence, efficiency, and customer satisfaction as CR establishes a best-in-class presence.

Key Responsibilities

• Operational Leadership:
  • Direct all aspects of Dallas operations, including warehouse operations, dispatch, fleet management, field service management, and installation performance.
  • Manage and support Warehouse, Dispatch, and Installation leadership to ensure seamless cross-functional execution.
• Fabrication Oversight:
  • Oversee capacity planning, staffing, and production schedule completion to align with customer commitments.
  • Partner with the Fabrication Manager to ensure quality, safety, and timely delivery of finished product.
• Warehouse & Logistics:
  • Manage inbound and outbound warehouse operations, inventory control, and order accuracy.
  • Ensure optimal routing, loading, and scheduling for on-time delivery.
• Fleet Management:
  • Oversee all aspects of the Charleston fleet, including box trucks, service vans, and pickups.
  • Leverage Samsara for fleet tracking, compliance, safety, and performance optimization.
  • Partner with Dispatch leadership to drive efficiency and reduce downtime.
• Field Service & Installation Performance:
  • Ensure best-in-class installation standards and jobsite execution, driving high levels of customer satisfaction.
  • Implement effective field service management processes and technology to track performance and resolve issues.
• People & Culture:
  • Recruit, train, and develop the Charleston operations team.
  • Foster a culture of accountability, safety, and continuous improvement.
• Process & Systems:
  • Implement and manage operational systems (including SYSPRO ERP, DispatchTrack, and Samsara fleet management).
  • Track KPIs, analyze data, and execute process improvements.

Experience

• 7+ years in operations management, preferably in building products distribution, construction services, or related industries.
• Proven ability to build, develop, and lead teams across warehouse, dispatch, fleet, and field service functions.
• Familiarity with ERP and logistics systems (SYSPRO, DispatchTrack, and Samsara experience a plus).
• Strong project management skills, detail orientation, and ability to thrive in a fast-paced, growth environment.
• Demonstrated track record of ensuring high levels of installation quality and customer satisfaction.

Skills and Experience

• Leadership: Ability to motivate, coach, and develop high-performing teams.
• Communication: Excellent verbal and written communication skills for cross-functional collaboration.
• Analytical Thinking: Strong problem-solving and decision-making abilities.
• Technical Proficiency: Experience with inventory management, logistics platforms, and process improvement initiatives.
• Customer Focus: Commitment to delivering outstanding service and operational excellence.
• Adaptability: Comfortable managing change and ambiguity in a growth environment.
• Compliance: Knowledge of safety and regulatory standards relevant to operations.
• Execution-Oriented: Ability to manage multiple projects and priorities simultaneously.

BENEFITS

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• Voluntary Short-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance

EEO

At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee