Operations Manager

National Technologies (NTI), a Network Connex Company; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Plan

Life Insurance

401(k) Plan with Employer Matching

10 Paid Holidays per year

Job summary

National Technologies (NTI), a Network Connex Company, is seeking an Operations Manager to implement effective processes across the organization and mentor a growing team.

You will formulate strategy, manage budgets, forecast needs, and drive improvements in customer service and profitability in a technology-driven environment.

Qualifications

• 3+ years of experience in operations management or similar roles.
• Bachelor’s or master’s degree required.
• Experience in telecommunications industry preferred.
• Strong leadership and excellent communication skills.

Responsibilities

• Ensure operations are cost-effective and well controlled.
• Improve management systems, processes, and best practices.
• Purchase materials, plan inventory, and oversee warehouse efficiency.
• Develop strategic and operational objectives.
• Monitor financial data to improve profitability.
• Manage budgets and forecasts.
• Recruit, train, and supervise staff.
• Enhance customer service quality.

Skills

Leadership

Communication

Budgeting

Forecasting

Education

Bachelor’s or Master’s degree

Job description

National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Job Summary

The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service and implement best practices across all levels. You’ll be trusted to help the company remain compliant, efficient, and profitable during the course of business.

Job Duties And Responsibilities

• Ensure all operations are carried out in an appropriate, cost-effective way.
• Improve operational management systems, processes, and best practices.
• Purchase materials, plan inventory, and oversee warehouse efficiency.
• Help the organization’s processes remain legally complaint.
• Formulate strategic and operational objectives.
• Examine financial data and use it to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production and KPI’s.
• Recruit, train, and supervise staff.
• Find ways to increase the quality of customer service.

Job Knowledge, Skills, And Abilities

• Specific knowledge or skills related to the position.
• Certifications (list only if required or preferred for the position).
• Licenses (list only if required or preferred for the position).
• Additional skills related to personality (interpersonal skills, technology skills, or other).

Education And Experience

• 3+ years of experience as an Operations Assistant, Manager, or similar role.
• Bachelor’s or master’s degree required.
• Experience within the telecommunications industry preferred.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principals.
• Excellent communication and leadership ability.
• Outstanding organizational skills.

Physical Requirements

• Physical abilities (lift requirements, standing, sitting).
• Specific equipment safety usage.

Benefits

NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:

• Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.
• Basic LifeInsurance and Short-Term Disability Insurance are fully funded by the company.
• 401(k)Plan with Employer Matching immediate vesting.
• 10 Paid Holidays per year.

$100,000 - $130,000 a year

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.