Operations Manager

Wilsonart International; Cincinnati (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

FSA

Dependent care

Vision benefits

Legal benefits

Gym discounts

Wellness clinics

Tuition reimbursement

Job summary

Wilsonart International is seeking an Operations Manager to oversee inventory, warehousing, and logistics, ensuring efficient, safe handling and timely delivery.

You will lead teams, optimize processes, manage safety programs, and negotiate freight rates, leveraging INFOR and other systems. Bachelor’s degree and 4+ years of relevant experience preferred.

Qualifications

• Bachelor’s degree required or equivalent education and experience.
• 4+ years of experience in operations, logistics, or warehouse management.
• Knowledge of DOT and OSHA regulations.
• Strong communication and supervisory skills.
• Experience with inventory systems and warehouse operations.

Responsibilities

• Evaluate and maintain inventory levels using automated system devices.
• Manage supervisory personnel.
• Oversee customer service and operating metrics.
• Oversee warehouse safety program and inspections; ensure trainings.
• Train personnel as necessary.
• Negotiate common carrier freight rates.
• Oversee accounts receivable and billing.
• Plan work assignments and scheduling of orders.
• Maintain customer pricing records within INFOR.

Skills

DOT regulations

OSHA regulations

Inventory systems

Warehousing

Communication skills

Education

Bachelor’s degree

Tools

INFOR ERP

Job description

Win at Wilsonart

At Wilsonart, we don’t just make surfaces-we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.

You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.

Here, you’ll win with:

Support that keeps you well

• Medical, dental, and life insurance
• Company-paid short- and long-term disability
• FSAs and dependent care options
• Vision and legal benefits
• Gym discounts and wellness clinics
• Tuition reimbursement—for you and your dependents

Opportunities to grow

• Clear paths to promotion and internal mobility
• Training, coaching, and mentorship
• Development programs to support your goals

Time for what matters

• Paid vacation and holidays in your first year
• A culture that respects work-life balance

Job Description:

JOB SUMMARY

The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Evaluate and maintain proper inventory levels for all products using automated computer system devices
• Manage supervisory personnel.
• Oversee and mange company customer service and operating metrics.
• Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections & audits. Ensure all employees are completing monthly safety trainings.
• Train personnel as necessary.
• Negotiate common carrier freight rates.
• Oversee performance of basic human resource functions.
• Oversee customer order entry, billing and Accounts Receivables.
• Plan the work assignments.
• Oversee scheduling of customer orders via established routes & company delivery vehicles.
• Assist the needs of the customer.
• Perform other tasks as required.
• Maintain accurate and up to date customer pricing records within INFOR.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of DOT and OSHA regulations, safety standards applicable to the work area and other pertinent rules governing work standards.
• Knowledge of inventory systems and product inventoried.
• Knowledge of warehousing and transportation functions.
• Ability to communicate well in oral and written forms

MINIMUM REQUIREMENTS

EDUCATION:

• Bachelor’s degree required or equivalent combination of education and experience; 1yr experience may substitute for 1yr of degree

EXPERIENCE:

• 4+ years

PHYSICAL REQUIREMENTS:

Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.

We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.

Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.