Operations Manager

MEI Industrial Solutions; Charlotte (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

MEI Industrial Solutions is seeking an Operations Manager to support and manage day-to-day rigging/crating operations, ensuring efficient use of time, materials, and equipment while maintaining safety and quality. The role involves planning, directing, budgeting, and strategic input affecting operations at all levels.

You will lead department activities, coordinate resources, and work with vendors to keep materials and equipment ready.

Qualifications

• High school diploma or equivalent required; higher education or certification helpful.
• 3–5 years in construction/operations; crane industry experience preferred.
• Prior supervisory background preferred.
• Strong written and verbal communication across all staff levels.
• Proficient with Windows and MS Office (Word, Excel, Outlook).
• Ability to multitask and manage multiple projects and resources.

Responsibilities

• Direct and coordinate department activities to ensure materials, labor, and equipment meet job or customer requirements.
• Oversee administrative functions including training, onboarding, reporting, record-keeping, scheduling, dispatch, and logistics.
• Coordinate with vendors and suppliers so materials/equipment are ready and available when needed.
• Establish and implement operational protocols including staffing, safety, information dissemination, or emergency procedures.
• Set and oversee department goals with managers, foremen, and the GM.
• Evaluate processes for compliance with laws, regulations, and specifications.
• Act as coach/mentor for employee development; resolve conflicts.
• Participate in job walks, equipment inspections, and budget reviews; provide guidance.
• Represent MEI with external customers, vendors, agencies, and on-site contractors.
• Perform other duties as assigned.

Skills

Supervisory experience

Communication

Problem solving

Decision making

MS Office

Project management

Safety awareness

Analytical thinking

Education

High School diploma

Higher education or vocational certification

Tools

MS Office suite

Job description

Position Summary

The Operations Manager is responsible for supporting and managing the day-to-day operations of rigging and/or crating functions to ensure the efficient use of time, materials, and equipment, and the work performed is done in a safe and effective manner. The Operations Manager will be involved in planning, directing, or coordinating operational activities. Will assist with policy formation and enforcement, budgeting, planning materials or labor resources, and be actively involved in processes and strategic planning affecting operations at all levels.

• Direct and coordinate various department activities to ensure all materials, labor, equipment, and necessary items are available per job-specific or customer-specific requirements.


• Oversee administrative functions for assigned areas. This can include training, on-boarding, report generation, record-keeping, approving schedules, or dispatch and logistics coordination.


• Coordinate with vendors and suppliers so all necessary materials or equipment is ready and available when needed, and operations are sustained.


• Establish and implement operational protocols that may include temporary staffing, safety, information dissemination, or emergency procedures.


• Set and oversee department goals or objectives in conjunction with managers, foremen, and the General Manager.


• Evaluate processes to ensure they are compliant with laws, regulations, and customer or company specifications.


• Act as coach and/or mentor for employee and team development; resolve minor employee issues or conflicts.


• Participate in job walks, equipment inspection, review budget requirements and/or constraints, and provide overall guidance for operations or other departments as needed and requested.


• Act as professional MEI representative to external customers, vendors, agencies, and other on-site contractors.


• Perform all other duties as necessary and assigned.

Position Summary

The Operations Manager is responsible for supporting and managing the day-to-day operations of rigging and/or crating functions to ensure the efficient use of time, materials, and equipment, and the work performed is done in a safe and effective manner. The Operations Manager will be involved in planning, directing, or coordinating operational activities. Will assist with policy formation and enforcement, budgeting, planning materials or labor resources, and be actively involved in processes and strategic planning affecting operations at all levels.

• Direct and coordinate various department activities to ensure all materials, labor, equipment, and necessary items are available per job-specific or customer-specific requirements.


• Oversee administrative functions for assigned areas. This can include training, on-boarding, report generation, record-keeping, approving schedules, or dispatch and logistics coordination.


• Coordinate with vendors and suppliers so all necessary materials or equipment is ready and available when needed, and operations are sustained.


• Establish and implement operational protocols that may include temporary staffing, safety, information dissemination, or emergency procedures.


• Set and oversee department goals or objectives in conjunction with managers, foremen, and the General Manager.


• Evaluate processes to ensure they are compliant with laws, regulations, and customer or company specifications.


• Act as coach and/or mentor for employee and team development; resolve minor employee issues or conflicts.


• Participate in job walks, equipment inspection, review budget requirements and/or constraints, and provide overall guidance for operations or other departments as needed and requested.


• Act as professional MEI representative to external customers, vendors, agencies, and other on-site contractors.


• Perform all other duties as necessary and assigned.

Essential Job Duties And Responsibilities

• Direct and coordinate various department activities to ensure all materials, labor, equipment, and necessary items are available per job-specific or customer-specific requirements.


• Oversee administrative functions for assigned areas. This can include training, on-boarding, report generation, record-keeping, approving schedules, or dispatch and logistics coordination.


• Coordinate with vendors and suppliers so all necessary materials or equipment is ready and available when needed, and operations are sustained.


• Establish and implement operational protocols that may include temporary staffing, safety, information dissemination, or emergency procedures.


• Set and oversee department goals or objectives in conjunction with managers, foremen, and the General Manager.


• Evaluate processes to ensure they are compliant with laws, regulations, and customer or company specifications.


• Act as coach and/or mentor for employee and team development; resolve minor employee issues or conflicts.


• Participate in job walks, equipment inspection, review budget requirements and/or constraints, and provide overall guidance for operations or other departments as needed and requested.


• Act as professional MEI representative to external customers, vendors, agencies, and other on-site contractors.


• Perform all other duties as necessary and assigned.

Minimum Qualifications (Experience, Skills, And Education)

• High School diploma or equivalent necessary; higher education or vocational certification helpful but not required.


• Three (3) to five (5) years’ experience in construction, operations, industrial applications, or similar experience needed. Direct rigging and/or crane industry experience highly preferred.


• Prior supervisory background or knowledge preferred.


• Ability to view differing situations from several perspectives using deductive and/or inductive reasoning.


• Communicates effectively (written and verbal) with all levels of staff.


• Motivates others to perform work safely, efficiently, and with consideration of environment and materials to minimize waste and maximize resources.


• Ability to make judgement calls, problem-solve, or act with limited information.


• Intermediate use of a Windows-based computer system, including various software such as MS Office (Word, Excel, Outlook).


• Ability to manage multiple projects, people, job sites, or resources simultaneously.

Physical Requirements And Working Conditions

This is very physical, hands-on work. An Operations Manager must be able to perform General Physical Activities — activities that require considerable use of arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials up to 50 pounds. Willing and able to work in a non-temperature-controlled environment and/or outdoors in all types of weather, and over uneven ground or terrain. Frequent work sitting at a computer with use of keyboard/mouse. Will frequently use senses involving sight, sound, speech, or touch.

Additional Requirements

Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site. Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect.

Disclaimer

This job description is intended to summarize the type and level of work performed by an Operations Manager and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary.