Operations Manager

LPL Financial; Charlotte (NC); On-site; USD 69,000 - 115,000; Full time

Benefits offered by this job

401K matching

health benefits

employee stock options

paid time off

volunteer time off

and more

Job summary

LPL Financial is seeking an Operations Manager to lead the Wealth Advisors Group (WealthAG) operations, guiding a team of operations specialists and serving as the escalation point for complex issues. You will drive client-centric process improvements, training, and performance against departmental goals.

The role demands collaboration with leadership, a focus on efficiency, and strong coaching skills to develop staff and enhance the client experience within a fast-paced financial services

Qualifications

• Bachelor’s degree or equivalent work experience in a related discipline.
• 2+ years of experience with coaching, management, or leading a team.
• Series 7 (or ability to obtain within 180 days).

Responsibilities

• Provide strategic leadership while staying tactically close to day-to-day operations.
• Mentor and develop a team of operations specialists through coaching and recognition.
• Partner with Wealth Advisors Group leadership to achieve departmental goals.
• Identify operational deficiencies and implement new processes to increase efficiency and accuracy.
• Create, update and implement operational training and guides.
• Exercise strong business judgment while following compliance processes.

Skills

Team leadership

Coaching

Client focus

Communication skills

Education

Bachelor's degree or equivalent

Tools

Salesforce

Smartsheet

Job description

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you’re ready to take the next step, discover what’s possible with LPL Financial.

Job Overview:

The Operations Manager is responsible for managing the day-to-day operations of the Wealth Advisors Group (WealthAG) team. The ideal candidate will have a strong client-centric mindset with the commitment to continually improve business operations to support the LPL Financial corporate based advisors and their end-clients. In this role, you will lead and develop a team of operations specialists and serve as an escalation point for complex issues that arise.

Responsibilities:

• Provide strategic leadership while staying tactically close to the day-to-day operations
• Consistently train, develop, and mentor a team of operations specialists through coaching, rewards & recognition, and by providing developmental opportunities
• Partner with the Wealth Advisors Group leadership team to achieve departmental goals and initiatives
• Identify operational deficiencies and address by implementing a new effective process to increase efficiency and accuracy
• Create, update and implement operational training and guides
• Regularly exercise excellent business judgment while following compliance process and procedures
• Conduct weekly team meetings to provide updates and provide the team a forum to address questions and/or concerns

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented , and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• Bachelor’s degree or equivalent work experience in a related discipline
• 2+ years of experience with coaching, management, or leading a team
• Series 7 (or ability to obtain within 180 days)

Preferences:

• Experience with CRM tools such as Salesforce is a plus
• Experience using Smartsheet preferred
• Flexibility to work varying schedules and hours as needed
• Willingness to advocate for operational excellence, best practices, improvements, and efficiency gains
• Requires very strong attention to detail
• Excellent verbal and written communication skills

Pay Range:

$68,804.00 - $114,639.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.

• 401K matching
• health benefits
• employee stock options
• paid time off
• volunteer time off
• and more

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com.

EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at(855) 575-6947.

EAC 5.19.26