Operations Manager

SR1 College Preparatory and STEM Academy; Canton (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

SR1 CPSA—located in Canton, MS—seeks a Director of Operations to be the face and heartbeat of the school, ensuring smooth daily operations and exceptional family support. You will blend high-touch people skills with strong technology fluency and a passion for process-driven improvements.

You will work closely with the Provost and executive leadership, translating the school’s culture into everyday interactions while maintaining systems that keep families and staff connected and informed.

Qualifications

• Bachelor's degree preferred; 2–4 years of experience in office management, school administration, or related field.
• High people skills and professional presence.
• Strong technology skills and quick learner of new systems.
• Love of process and documenting workflows.
• Ability to manage multiple priorities with deadlines.
• Excellent written and verbal communication skills.
• Sound judgment and discretion with confidentiality.

Responsibilities

• Serve as the welcoming first point of contact for parents, guardians, students, educators, vendors, and visitors.
• Represent and reinforce SR1 CPSA's culture, values, and brand in every interaction.
• Build and maintain trusted relationships with families, staff, and the community.
• Support and coordinate school events, tours, and community engagement activities.
• Utilize Google Workspace/Microsoft 365 and SIS to serve families, educators, and staff efficiently.
• Troubleshoot routine office technology issues and escalate when needed.
• Champion adoption of new tools to improve operations.
• Design, document, and continuously improve front-office processes (enrollment support, visitor check-in).
• Maintain organized, confidential student and office records per policy.
• Manage office budget basics, vendor relationships, and facilities/supply needs.
• Provide direct administrative support to the Provost and leadership, including calendar management.

Skills

People skills

Technology fluency

Communication

Organization

Discretion

Education

Bachelor's degree preferred

Tools

Google Workspace

Microsoft 365

Student Information Systems

Job description

Reports To: Provost and Executive Leadership Team

Employment Type: Full-Time

FLSA Status: Exempt

Position Summary

The Director of Operations is the face and heartbeat of SR1 CPSA — the first person parents, guardians, educators, and community members meet and the steady hand that keeps the school running smoothly day to day. This role blends high-touch people skills with strong technology fluency and a genuine love of good process. The ideal candidate is energetic, warm, and professional, builds trust quickly across every audience, and constantly looks for ways technology and process improvements can make the school run more smoothly and serve families better. The Director of Operations works closely with the Provost and executive leadership, anticipating needs and helping translate the school's culture and values into every interaction.

Key Responsibilities

Face of the Organization & Community Relations

• Serve as the welcoming first point of contact for parents, guardians, students, educators, vendors, and visitors — in person, by phone, and by email.
• Represent and reinforce the school's culture, values, and brand in every interaction.
• Build and maintain strong, trusted relationships with families, staff, and the surrounding community.
• Support and help coordinate school events, tours, and community engagement activities.
• Use technology systems (student information systems, scheduling, communication platforms, Google Workspace/Microsoft 365) to serve parents, educators, and staff efficiently.
• Manage and improve digital communication channels — email, school messaging apps, sign-in/visitor systems — to keep information flowing clearly to families and staff.
• Troubleshoot everyday office technology issues and know when to elevate to IT support.
• Champion the adoption of new tools that make SR1 CPSA operations faster and more reliable.

Process & Office Operations

• Design, document, and continuously improve front-office processes (enrollment support, visitor check-in, mail/deliveries, supply ordering, records management).
• Maintain organized, accurate, and confidential student and office records in compliance with school policy.
• Manage office budget basics, vendor relationships, and facilities/supply needs.
• Ensure consistency and follow-through so nothing falls through the cracks — big or small.
• Provide direct administrative support to the Provost and executive leadership team, including calendar management, correspondence, and meeting coordination.
• Prepare materials, agendas, and follow-up notes for leadership meetings and school events.
• Act as a liaison between leadership and staff/families, exercising discretion and sound judgment.
• Support special projects and initiatives as directed by the Provost.

Qualifications

• Bachelor's degree preferred; 2–4 years of experience in office management, school administration, or a related field.
• High people skills — a genuinely warm, personable, and professional presence that puts people at ease.
• Strong technology skills, with the ability to learn new systems quickly and use them to improve service to parents, educators, and the community.
• A true love of process — someone who enjoys creating order, documenting workflows, and improving how things run.
• High energy and a positive, can-do attitude, even when things get busy.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple priorities and deadlines.
• Sound judgment, discretion, and the ability to maintain confidentiality.
• Genuine commitment to community, education, and the mission and culture of SR1 CPSA.

Core Attributes We are Looking For

• Personable & professional — a great first impression, every time.
• Energetic — brings positive momentum to the office and the school community.
• Tech-forward — comfortable with systems and always looking for a smarter way to work.
• Process-minded — finds satisfaction in building and refining smooth-running systems.
• Community-oriented — cares about families, educators, and the school's broader community.

SR1 CPSA is an equal opportunity employer.