Operations Manager

Prime Engine Accessories; Bristol (CT); On-site; USD 120,000 - 160,000; Full time

Job summary

Prime Engine Accessories in Bristol, CT, is seeking an experienced Operations Leader to direct day-to-day MRO and distribution for engine accessories across CFM56-5B, CFM56-7B, and V2500 platforms, owning turnaround time, on-time delivery, production throughput, and shop-floor efficiency in a newly launched FAA Part 145 repair station.

The role requires 7+ years in aviation MRO, with 3+ years leading teams in Part 145, strong knowledge of 14 CFR/EASA Part 145, and a proactive, adaptable mindset.

Qualifications

• Bachelor's degree in aviation management, engineering, or operations, or equivalent MRO experience.
• 7+ years in aviation MRO with 3+ years leading production or operations teams in a Part 145 environment.
• Familiarity with 14 CFR / EASA Part 145 repair-station requirements; A&P license preferred.
• Knowledge of engine accessories and related LRUs; lean/continuous-improvement experience.
• Proficient in Microsoft 365 and work-order management systems.

Responsibilities

• Direct daily shop-floor operations across repair/overhaul and serviceable supply.
• Plan and schedule work orders, balancing intercompany demand with third-party priorities.
• Drive production throughput, first-pass yield, and reduce No-Fault-Found rates.
• Manage shop capacity, staffing, training currency, and tooling/calibration.
• Oversee material flow, exchange-pool utilization, and fill rate with Supply Chain.
• Coordinate with Chief Inspector on inspection scheduling and RTS planning.
• Lead AOG response coordination and report KPIs to the Director of Maintenance.
• Ensure work is performed per instructions, CMM revisions, and Part 145 documentation.
• Support CAPA implementation on the shop floor in coordination with Quality.

Skills

Leadership

MRO operations

Production scheduling

Lean / CI

Cross-functional coordination

MS 365

Education

Bachelor's degree in aviation management or related field

Tools

Work-order systems

Microsoft 365

Job description

Prime Engine Accessories | Reports to: Director of Maintenance

Lead day-to-day MRO and distribution operations for engine accessories across the CFM56-5B, CFM56-7B, and V2500 platforms — owning turnaround time, on-time delivery, production throughput, and shop‑floor efficiency across repair, overhaul, and serviceable supply in full compliance with 14 CFR / EASA Part 145.

Prime Engine Accessories, Bristol, CT,

is a newly launched FAA Part 145 repair station in its early startup phase. As we build a world‑class MRO operation from the ground up, we are looking for professionals who are not only technically capable but also adaptable, self‑motivated, and comfortable in a dynamic, evolving environment. A high degree of ownership, initiative, and tolerance for ambiguity is essential to succeed in this role.

Key Responsibilities

• Direct daily shop‑floor operations across repair/overhaul and serviceable supply to meet TAT and on‑time‑delivery commitments.
• Plan and schedule work orders, balancing FTAI intercompany demand against third‑party customer priorities in coordination with the Director of Maintenance.
• Drive production throughput, first‑pass yield, and reduction of No‑Fault‑Found (NFF) rates.
• Manage shop capacity, staffing, training currency, and ensure Tooling & Support Equipment is serviceable and calibrated.
• Oversee material flow, exchange‑pool utilization, and fill rate through Supply Chain/Procurement and Material Control/Receiving.
• Coordinate daily with the Chief Inspector (dotted‑line) on inspection scheduling, production flow, technical issues, work stoppages, Return‑to‑Service (RTS) planning, and corrective actions.
• Lead AOG response coordination and resolve customer escalations; report operational KPIs to the Director of Maintenance.
• Ensure Shop Supervisors and Technicians execute work in accordance with approved work instructions, current CMM revisions, and Part 145 work‑order documentation requi rements.
• Support CAPA implementation on the shop floor in coordination with the Head of Quality.

Qualifications

• Bachelor's degree in aviation management, engineering, or operations — or equivalent MRO experience.
• 7+ years in aviation MRO, with 3+ years leading production or operations teams in a Part 145 environment.
• Working knowledge of 14 CFR / EASA Part 145 repair‑station requirements; A&P license preferred.
• Familiarity with engine accessories — fuel controls, actuators, pumps, valves, IDGs, and related LRUs.
• Demonstrated lean/continuous‑improvement and production scheduling skills.
• Proficiency in Microsoft 365 and work‑order management systems.
• Strong coordination and communication skills across maintenance, inspection, and quality functions.

Reporting Structure & Authority

• Reports to the Director of Maintenance.
• Direct reports: Shop Supervisors (who direct Technicians), Supply Chain/Procurement, Tooling & Support Equipment, and Material Control/Receiving.
• Dotted‑line daily coordination with the Chief Inspector for inspection scheduling, production flow, technical issues, work stoppages, RTS planning, and corrective actions.
• Signing authority for production scheduling, capacity allocation, and work‑order release to the shop floor.
• Does not hold maintenance release or Return‑to‑Service authority — that authority rests solely with the Chief Inspector and designated Airworthiness Release Personnel per 14 CFR 145.157.
• Does not override inspection holds — any quality hold placed by the Chief Inspector or Airworthiness Release Personnel must be resolved through the quality system before work proceeds.

Key Performance Metrics

• Turnaround time (TAT) — actual vs. committed, by accessory type.
• On‑time delivery rate to FTAI and third‑party customers.
• First‑pass yield and rework rate.
• Exchange‑pool utilization and serviceable supply fill rate.
• Labor and capacity utilization.
• Open CAPA aging and on‑time closure rate (shop‑floor actions).