Job Title
Quality Control Manager – MRO (CFM Engines & Module Repair)
Job Summary
The Quality Control Manager is responsible for overseeing the quality assurance and inspection functions for CFM engine and module repair operations within an FAA/EASA approved MRO environment. This role ensures full compliance with regulatory requirements, OEM standards, and internal procedures while managing and developing a team of certified inspectors. The position plays a critical leadership role in maintaining airworthiness, product integrity, and operational excellence.
Key Responsibilities
- Quality & Regulatory Compliance:
- Ensure compliance with FAA, EASA, and other applicable regulatory requirements, including Part 145 and customer contractual obligations.
- Oversee adherence to CFM International, OEM, and approved data requirements for engine and module repair.
- Maintain and enforce the Repair Station Manual (RSM), Quality Control Manual (QCM), and associated procedures.
- Serve as the primary quality liaison with regulatory authorities, customers, and auditors.
- Lead internal, customer, and regulatory audits; manage corrective and preventive actions (CAPA).
- Inspection & Technical Oversight:
- Direct inspection activities for CFM engine modules, including but not limited to:
- Fan
- LPC
- HPC
- Combustor
- HPT
- LPT modules
- Ensure inspections are performed in accordance with approved data, work instructions, and airworthiness standards.
- Review and approve inspection records, certifications, and release documentation.
- Provide technical guidance on inspection methods, non-conformance resolution, and repair dispositions.
- Leadership & People Management:
- Manage, mentor, and develop a team of Quality Inspectors (A&P, RII, or equivalent).
- Assign workload, ensure proper certifications and training, and evaluate inspector performance.
- Promote a strong safety culture and quality mindset across the organization.
- Identify training needs and support qualification and recurrent training programs.
- Continuous Improvement & Risk Management:
- Drive continuous improvement initiatives to enhance quality performance and reduce repeat findings.
- Analyze quality trends, escapes, and non-conformances; implement root cause analysis and corrective actions.
- Support Lean, Six Sigma, or other operational excellence initiatives as applicable.
- Participate in management review meetings and contribute to strategic quality planning.
Qualifications
- Bachelor’s degree in aviation, Engineering, Quality, or a related field preferred.
- Equivalent experience in lieu of degree will be considered.
- Minimum 7–10 years of experience in an aviation MRO quality or inspection environment.
- Direct experience with CFM engines and module repair.
- Minimum 3–5 years of leadership or supervisory experience managing inspectors or quality personnel.
- Demonstrated experience with FAA/EASA audits and regulatory oversight.
- Airframe and Powerplant (A&P) license preferred.
- FAA Repair Station experience (Part 145 required).
- Strong working knowledge of:
- FAA Regulations (14 CFR Parts 43 & 145)
- EASA Part 145
- CFM/OEM manuals, Service Bulletins, and Airworthiness Directives
- Non-destructive inspection (NDI/NDT) principles (knowledge required; certification a plus)
Skills and Competencies
- Strong leadership, communication, and decision-making skills.
- High attention to detail with the ability to manage multiple priorities in a production environment.
- Proven ability to interpret technical data and regulatory requirements.
- Effective problem-solving and root cause analysis skills.
- Proficient with MRO ERP systems, quality reporting tools, and Microsoft Office applications.
Work Environment
- Hangar, shop, and office environment.
- May require occasional travel for audits, training, or customer support.
- Ability to work flexible hours as needed to support operational requirements.
- Require overtime or shift work based on operational needs.