Operations Manager

Kraft Group LLC; Boylston (MA); On-site; USD 95,000 - 130,000; Full time

Job summary

Kraft Group LLC is seeking an Operations Manager to lead a single-site, single-shift manufacturing operation. You will drive execution across Production, Engineering, Materials, Customer Service and Quality, ensuring production targets and quality standards are met while pursuing continuous improvement.

The role requires a Bachelor’s degree, 10+ years in manufacturing, and 3+ years of supervisory experience overseeing 25+ staff.

Qualifications

• Bachelor degree required; Engineering or Business preferred.
• 10+ years of experience in a related field; manufacturing preferred.
• 3+ years of supervision leading 25+ people in a process/production environment; 2nd level supervisory experience preferred.
• Knowledge of process improvement - Lean Manufacturing, etc.
• Strategic and detail oriented with action focus.
• Proficiency in Microsoft Office (Word, Powerpoint, Excel).
• Ability to create and track key performance metrics.
• Ability to work a flexible schedule including nights and weekends.
• Technical experience with carton erecting equipment.
• Strong attention to detail and ability to learn new tasks independently.
• Ability to make timely decisions within workflow.

Responsibilities

• Lead daily execution of the multi-shift operation by coordinating with supporting Departments.
• Supervise through clear communication of expectations, feedback, and training; build a cross-functional team.
• Staff and schedule employees to meet workload and quality goals.
• Monitor cost effectiveness of work orders, materials, payroll, and related costs.
• Utilize reporting to drive improvements and transparency team-wide.
• Educate organization on efficiencies, quality standards, and professionalism.
• Collaborate with Engineering and Quality to execute Process Engineering initiatives.
• Lead safety culture; coordinate with Maintenance to minimize downtime.
• Handle special projects as business needs dictate.

Skills

Leadership

Lean Manufacturing

Process Improvement

Microsoft Office

Organizational Skills

Multi-tasking

Education

Bachelor Degree

Job description

This role is responsible for all production, supervision, control, and process development of a complex manufacturing environment. The Operations Manager leads a single site single-shift operation. The Operations Manager drives overall execution by working collaboratively with peer Planning/Scheduling, Engineering, Materials, Production, Customer Service, Safety/Quality, Sales and Maintenance Managers. This role is accountable to achieve production levels and quality standards in a dynamic time sensitive environment, while driving continued improvement through process efficiencies and fiscal responsibility

SUMMARY

This role is responsible for all production, supervision, control, and process development of a complex manufacturing environment. The Operations Manager leads a single site single-shift operation. The Operations Manager drives overall execution by working collaboratively with peer Planning/Scheduling, Engineering, Materials, Production, Customer Service, Safety/Quality, Sales and Maintenance Managers. This role is accountable to achieve production levels and quality standards in a dynamic time sensitive environment, while driving continued improvement through process efficiencies and fiscal responsibility

DUTIES AND RESPONSIBILITIES

• Lead daily execution of the multi-shift operation by synchronizing the Production team's operations, and coordinating and collaborating with supporting and supported functional Departments.
• Lead and supervise by clear communication of expectations, feedback, performance evaluations, training and role modeling. Develop a cross-functional, motivated team delivering stellar results.
• Work with Supervisors and Team Leads to appropriately staff and schedule employees for current and anticipated workload to ensure production plans and quality expectations are consistently achieved.
• Monitor cost effectiveness of work orders, material usage, payroll, miscellaneous costs and damage.
• Leverage reporting and transparency in a collaborative team environment focused on key metrics.
• Measure and educate organization on efficiencies, quality expectations and professionalism to drive improvement.
• Collaborate with Engineering and Quality to execute Process Engineering program.
• Lead and institute a safety culture for all employees. Partner with Maintenance to ensure equipment is operating; reduce down time and machine costs.
• Special projects and assignments as business dictates
• Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA

SUPERVISORY RESPONSIBILITIES

• Employees including: Full-time Supervisory Personnel (Exempt & Non-Exempt), Team Lead and hourly paid nonunion personnel.

SKILLS AND QUALIFICATIONS

• Bachelor Degree required; Engineering, Business preferred
• 10+ years of experience in a related field; manufacturing preferred
• Prior management experience (3-years with supervisory responsibility leading 25+ people in a process, production, or mission oriented environment) required; 2nd level supervisory experience preferred
• Knowledge of and experience with process improvement - Lean Manufacturing, etc
• Strategic and detail oriented, with orientation for thoughtful action
• Proficiency in Microsoft Office, Word, Powerpoint, Excel
• Ability to create and track key performance metrics
• Ability to work a flexible schedule including nights and weekends
• Technical experience with carton erecting equipment
• Must have attention to detail and focused concentration.
• Must be able to learn new tasks and complete tasks independently.
• Must be able to make timely decisions in the context of the workflow.
• Must possess strong organizational skills, ability to multi-task and responsiveness.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel
• Must be able to drive and visit customer locations
• The employee frequently is required to talk or hear
• The employee is occasionally required to reach with hands and arms
• The employee must regularly lift and/or move up to 10 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT

The noise level is usually moderate Normal office environment

CERTIFICATES, LICENSES, REGISTRATIONS

• Drivers License preferred

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and

other legally protected characteristic.