Operations Manager

Hallcon Corporation; Boston (MA); On-site; USD 95,000 - 130,000; Full time

Job summary

A leading company in transportation services seeks an experienced Operations Manager to lead commuter shuttle services in Boston. You will be responsible for managing teams, ensuring compliance, and driving operational excellence in a dynamic environment amidst growth opportunities.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Qualifications

• Minimum of three years in transportation management.
• Solid knowledge of FMCSA regulations.
• Proficient in maintaining employee relationships.

Responsibilities

• Oversee daily operations for commuter shuttle services.
• Ensure compliance with safety and operational standards.
• Develop and mentor team members.

Skills

Transportation Management

Client Relations

Crisis Management

Safety Compliance

Microsoft Suite

Job description

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Hallcon is a transportation and related infrastructure services company that serves clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation networks and more.

Hallcon provides essential services spanning multi-modal operations, integrated command centers, electric vehicle (EV) infrastructure, technology integration, analytics, business intelligence, fleet management, specialty cleaning, and overall rider experience performance. We are inviting the right leader to join our team and help us drive rapid growth.

The Role:

We are seeking an experienced Operations Manager to lead and oversee all aspects of our operations supporting commuter shuttle services. The Operations Manager will manage a multi-level team of drivers, supervisors, dispatchers and safety professionals ensuring seamless execution of operations client expectations. The Operations Manager will ensure that all vehicles are operated in a safe, reliable, courteous and timely manner with a high-level of customer service.

The ideal candidate will have experience overseeing operations for 10-20 routes and experience working with and presenting to clients.

This is for proposed business and all offers are contingent upon Hallcon's award of the contract.

Key Responsibilities

• Monitors policies, standards, operating procedures, and day to day success.
• Strong emphasis on overseeing daily operations and troubleshooting potential issues
• Maintains strong relationships with all employees and operators
• Develop, coach, and mentor high potential employees
• Assist with the recruiting of new talent
• Ensures the highest level of safety compliance at all levels of the operation, assisting in accident/incident investigation as needed
• Control direct cost and manage established operations budgets
• Make sure all routes/run are performed safely, reliably, and on-time

Experience and Skills Required

• Minimum of three (3) years of progressive day to day transportation management
• Knowledge of relevant federal, state, and industry laws
• Excellent employee relationship skills.
• Working knowledge with Microsoft Suite
• Experience with FMCSA regulations as prescribed by the US Department of Transportation

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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