Operations Manager

JX Truck Center; Bloomington (IL); On-site; USD 95,000 - 138,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

JX Enterprises, Inc. is seeking an Operations Manager in Bloomington to lead and optimize multi-site operations, with emphasis on parts, service, and overall facility efficiency.

You will drive inventory management, service excellence, and cross-functional teamwork to meet organizational goals. The role requires at least five years in operations or retail sales, supervisory experience, and strong analytical skills.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum five years of operations or sales experience in a retail setting.
• Supervisory skills including coaching, training, and motivation.
• Ability to manage multiple projects across the business.
• Strong analytical and decision-making abilities.
• Excellent communication with customers, employees, and vendors.
• Curious mindset with entrepreneurial spirit and commitment to growth.

Responsibilities

• Partner with leadership to resolve customer needs and drive growth.
• Ensure team integrity and alignment with company values.
• Foster customer-focused service delivery with urgency and quality.
• Oversee fixed operations and drive accountability for results.
• Collaborate to deploy actions that ensure high-quality outcomes.
• Recruit and develop world-class associates to support business goals.

Skills

Operations experience

Sales experience

Supervisory skills

Analytical skills

Communication skills

Project management

Entrepreneurial mindset

Technical/computer savvy

Education

Bachelor's degree

Job description

Job Type

Full-time

Description

Your Next Big Career Move: Operations Manager

Join the Driving Force Behind JX Enterprises! Why Choose JX?

At JX Enterprises and Truck Center, we are more than trucks. As a third-generation, family-owned industry leader with over 50 years of history, 30+ locations, and 1,200+ dedicated employees, we know our people are the driving force behind everything we do. We don't just offer jobs, we build rewarding long-term careers in a supportive, growth-oriented team environment.

When you join JX, you become a part of a culture defined by our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. We have a deep commitment to giving back to our local communities through our employee-driven JX Gives Back Family Foundation.

Your Next Big Career Move: Operations Manager supporting multi-sites in the Region.

The Opportunity (Job Purpose):

Are you ready to make a visible impact? As our next Operations Manager you will play a crucial role in managing and optimizing all aspects of building operations with an emphasis on parts and service operations. Coordinate and enhance departmental performance, foster collaboration, and implement strategic initiatives to achieve organizational goals. Focus on inventory management, service operations, and overall facility efficiency, aiming for high-quality service and optimal resource utilization. Contribute to organizational success through strategic leadership and effective communication to drive operational excellence and customer service.

Shift: Monday-Friday, 8:00 a.m. to 5:00 p.m.

What You'll Do Day-to-Day (Essential Duties & Responsibilities):

• Partner with Enterprise Sales Managers to resolve customer needs and contribute to strategic organizational growth and associate development.
• Ensure all team members conduct themselves with integrity in alignment with company values.
• Facilitate an environment whereby customer needs are met with urgency, delivering on the JX commitment to service.
• Accountable for the performance & output of fixed operations (parts, service, body shop) and drive accountability by recognizing critical coaching moments and improvement opportunities.
• Work with key team members to deploy specific actions necessary to ensure consistent high quality results and customer satisfaction.
• Partnering with Human Resources, recruit, develop, and retain world class associates who are capable of providing exceptional service to customers while supporting and executing upon company objectives.

What We’re Looking For (Qualifications & Skills):

• Bachelor's degree or an equivalent combination of education & experience.
• A minimum of five years of operations or sales experience in a retail setting.
• Supervisory skills include coaching, training, and motivating subordinates to reach established department goals.
• Ability to manage and prioritize multiple projects that impact all areas of the business.
• Verifiable analytical skills and experience in making sound business decisions.
• Strong communication and interpersonal skills to deal with customers, employees, and vendors.
• Intermediate computer experience, including collaborative software applications
• Mindset: A curious mindset with an entrepreneurial "pioneering spirit," strong integrity, and a passion for continuous professional development.

What’s In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Ready to Drive Your Career Forward?

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary Description

$95,000-$138,000/Annual, depending on experience