Operations Manager

Construction Resources; Birmingham (AL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer Paid Basic Employee Life and 

AD&D Insurance

Employer Paid Long Term Disability

Flexible Spending Accounts

VoluntaryShort-Term Disability

Voluntary Life and AD&D Insurance

Voluntary AccidentInsurance

Voluntary Critical IllnessInsurance

Job summary

Construction Resources in Birmingham is seeking a hands-on Operations Manager to lead all local operations, including warehouse, dispatch, fleet, field service, and installations, ensuring efficiency and customer satisfaction.

You will recruit and develop the Birmingham team, drive KPI tracking with SYSPRO, DispatchTrack, and Samsara, and foster a culture of safety and continuous improvement in a fast-growing market.

Qualifications

• Proven ability to lead cross-functional teams across warehouse, dispatch, fleet and field service functions.
• Experience with inventory management, logistics platforms, and process improvements.
• Strong project management skills and attention to detail in a fast-paced growth environment.

Responsibilities

• Direct all Birmingham operations including warehouse, dispatch, fleet management, field service, and installation performance.
• Oversee capacity planning, staffing, and production scheduling to meet customer commitments.
• Implement and manage operational systems (SYSPRO, DispatchTrack, Samsara) and track KPIs for continuous improvements.

Skills

Leadership

Communication

Analytical Thinking

Technical Proficiency

Customer Focus

Adaptability

Compliance

Execution-Oriented

Tools

SYSPRO

DispatchTrack

Samsara

Job description

Overview

Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we expand into the Birmingham market, we are seeking a hands-on, results-driven Operations Manager to lead and oversee all local operational functions. This role will be the key driver of execution in the market, ensuring operational excellence, efficiency, and customer satisfaction as CR establishes a best-in-class presence.

Key Responsibilities

• Operational Leadership: - Direct all aspects of Birmingham operations, including warehouse operations, dispatch, fleet management, field service management, and installation performance. - Manage and support Warehouse, Dispatch, and Installation leadership to ensure seamless cross-functional execution.
• Fabrication Oversight: - Oversee capacity planning, staffing, and production schedule completion to align with customer commitments. - Partner with the Fabrication Manager to ensure quality, safety, and timely delivery of finished product.
• Warehouse & Logistics: - Manage inbound and outbound warehouse operations, inventory control, and order accuracy. - Ensure optimal routing, loading, and scheduling for on-time delivery.
• Fleet Management: - Oversee all aspects of the Birmingham fleet, including box trucks, service vans, and pickups. - Leverage Samsara for fleet tracking, compliance, safety, and performance optimization. - Partner with Dispatch leadership to drive efficiency and reduce downtime.
• Field Service & Installation Performance: - Ensure best-in-class installation standards and jobsite execution, driving high levels of customer satisfaction. - Implement effective field service management processes and technology to track performance and resolve issues.
• People & Culture: - Recruit, train, and develop the Birmingham operations team. - Foster a culture of accountability, safety, and continuous improvement.
• Process & Systems: - Implement and manage operational systems (including SYSPRO ERP, DispatchTrack, and Samsara fleet management). - Track KPIs, analyze data, and execute process improvements.

Experience

• 7+ years in operations management, preferably in building products distribution, construction services, or related industries.
• Proven ability to build, develop, and lead teams across warehouse, dispatch, fleet, and field service functions
• Familiarity with ERP and logistics systems (SYSPRO, DispatchTrack, and Samsara experience a plus).
• Strong project management skills, detail orientation, and ability to thrive in a fast-paced, growth environment.
• Demonstrated track record of ensuring high levels of installation quality and customer satisfaction.

Skills and Experience

• Leadership: Ability to motivate, coach, and develop high-performing teams.
• Communication: Excellent verbal and written communication skills for cross-functional collaboration.
• Analytical Thinking: Strong problem-solving and decision-making abilities.
• Technical Proficiency: Experience with inventory management, logistics platforms, and process improvement initiatives.
• Customer Focus: Commitment to delivering outstanding service and operational excellence.
• Adaptability: Comfortable managing change and ambiguity in a growth environment.
• Compliance: Knowledge of safety and regulatory standards relevant to operations.
• Execution-Oriented: Ability to manage multiple projects and priorities simultaneously.

Benefits

• Medical
• Dental
• Vision
• Employer Paid Basic Employee Life and AD&D Insurance
• Employer Paid Long Term Disability
• Flexible Spending Accounts
• VoluntaryShort-Term Disability
• Voluntary Life and AD&D Insurance
• Voluntary AccidentInsurance
• Voluntary Critical IllnessInsurance

EEO

At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position that requires overtime as business needs dictate.

OTHER DUTIES

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.