Operations Manager

Aramark; Baltimore (MD); Hybrid; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid time off

Job summary

Aramark Baltimore Conference Center is seeking a Senior Manager to oversee the financial, operational, and administrative functions of the location. The role blends financial oversight with hands-on operations, including event support, staffing, and process improvement.

You will partner with sales and leadership to drive client satisfaction, optimize workflows, and ensure strong financial performance across the location. A track record in hospitality or related sector is preferred.

Qualifications

• Five+ years of experience in a management role within operations or accounting, hospitality preferred.
• Strong knowledge of financial reports, spreadsheets, and P&L.
• Excellent interpersonal and written and verbal communication skills.
• Availability to work nights, weekends, and holidays as needed.

Responsibilities

• Oversee daily, weekly, and monthly closing duties including A/P, A/R, client financials and payroll for the location.
• Provide timely and accurate financial reporting to Aramark including flash reports and monthly reconciliations.
• Prepare and present client statements, financial summaries and budgets/forecasts.
• Audit assets and procedures; maintain asset inventory systems.
• Oversee scheduling against forecast revenues and ensure wage hour compliance.
• Coordinate conference center operations including catering, room setups, AV, and event-related duties.
• Hire, train, coach, and develop front-line staff; partner with Sales on event execution.
• Maintain licenses and permits; ensure data integrity and client requirements.
• Drive core process improvements and strengthen client relationships and business opportunities.

Skills

Financial reporting

A/P & A/R

Payroll

Leadership

Communication skills

Job description

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Mount Washington at Hopkins University offers a vibrant academic and professional setting in the heart of Baltimore. This location supports a range of university operations and provides a collaborative environment for staff and students alike. Join a team that values innovation, education, and community engagement.

This position is responsible for overseeing the financial, operational, and administrative functions of the conference center location. The Manager will spend their time between financial and operational duties with the goal of ensuring the success of the location. Additionally, the position partners with leadership and sales teams to execute client events, optimize business processes, strengthen client relationships, and drive overall operational and financial performance.

Compensation Data

COMPENSATION: The Salaried rate for this position is $63,000.00 to $80,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Performs all daily, weekly and monthly closing duties to include but not limited to A/P, A/R, clientfinancials and payroll for location.
• Provides timely and accurate financial reporting to Aramark including Flash reports and monthlyreconciliations.
• Prepares and presents all required client statements, financial summaries andbudgets/forecasts.
• Audits assets and procedures. Maintains all asset inventory systems.
• Oversight and monitoring of all operational labor scheduling against forecast revenues.
• Adheres to all Aramark financial policies and procedures.

Operational Responsibilities:

• Manages Conference Center Operations to include but not limited to catering operations, roomset-ups, AV equipment operations as well as additional event related duties.
• Responsible for the hiring, training, coaching, and counseling of front-line personnel to provideongoing support and development.
• Works with Sales manager on event execution.
• Maintains data as required by Aramark and the client, including Licenses and Permits.
• Maintains and follow all wage & hour compliance for local employees
• Optimize core processes and positively influence client relationships and business opportunities.
• Owns and fosters effective communication at all levels of the organization.
• Assists leadership on special projects and performs other duties as assigned by the GeneralManager.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• At least five years of experience in a management position within an Operations or Accountingposition, preferably in a Hospitality Role.
• Comprehensive knowledge of Financial Reports, Spread Sheets, and P & L.
• Outstanding interpersonal and communications skills (both verbal and written)
• Ability to lead in a diverse environment with a focus on client and guest service
• Candidates must be available to work nights, weekends, and holidays as needed

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .