Operations Management Trainee

RYKER

Bridgeton (MO)

On-site

USD 51,300 - 62,700

Full time

14 days+

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Benefits offered by this job

401(K) Savings Plan with company match

Comprehensive training

12 weeks paid maternity leave

Paid Time Off for Military Veterans

Job summary

A leading logistics company in Bridgeton, MO is seeking an Operations Management Trainee. This 18-24 month program focuses on leadership and operational knowledge development. Responsibilities include managing customer relationships, coordinating with teams, and ensuring operational excellence. Ideal for recent graduates looking to start their careers in a stable environment with comprehensive training and growth opportunities.

Qualifications

Bachelor's degree required.
1 year or more in customer service preferred.
Strong PC knowledge including spreadsheets and word processing required.

Responsibilities

Provide quality customer interface and proactive management.
Coordinate with the rental department for optimal utilization.
Partner with sales for customer calls.

Skills

Detail oriented

Strong verbal and written communication skills

Multi-tasking

Time management skills

Flexibility

Strong mechanical skills

Effective interpersonal skills

Education

Bachelor's Degree

1 year in customer service

Tools

Spreadsheet software

Word processing software

Job description

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Job Description

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

The Operations Management Trainee (OMT) is an 18 to 24-month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes, and strategies to align with customer retention, all facets of operational excellence, and metrics.

This position will give you a chance to utilize your problem‑solving abilities to help make good business decisions for the company. With support, mentorship, and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career. This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company.

This position requires a completed bachelor's degree

Shop Location: Bridgeton, MO

Hours: 2nd shift, 3:30pm - midnight

Schedule: Monday - Friday

Salary – Paid Weekly

In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer:

Comprehensive training and the ability to continue your professional development
Regional and local Ryder resources to help guide and support
The stability and peace of mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
12 weeks of paid maternity leave.
Additional day of Paid Time Off (PTO) for Military Veterans.

Essential Functions

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Additional Responsibilities

Relocation within the business unit at the conclusion of the training program is required.li>
Performs other duties as assigned.

Skills and Abilities

Detail oriented with excellent follow-up practices, Required.
Strong verbal and written communication skills, Required.
Instills commitment to organizational goals, Required.
Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
Flexibility to operate and self-driven to excel in a fast-paced environment, Required.
Strong mechanical skills, Required.
Effective interpersonal skills Excellent influencing skills, Required.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
Ability to work independently and as a member of a team, Required.

Qualifications

Bachelor's Degree, Required.
1 year or more in customer service with issues resolution experience, Preferred.
Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
Basic understanding of Business Finance, controls and metrics Beginner, Required.

Job Category: Operations and Support

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: $57,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

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