Operations Management Program Director

Sevita; Parkersburg (WV); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) match

PTO & holidays

Career development

Job summary

REM Community Services, part of the Sevita family, delivers community-based services to individuals with intellectual and developmental disabilities, aiming to help people live well and build fulfilling careers. You will join a mission-driven team and contribute to relationships that motivate continual improvement.

The Operations Management Area Director leads site staff, drives quality service, manages budgets, and supports growth initiatives while cultivating partnerships with case managers,

Qualifications

• Bachelor's degree and 3–6 years of related management experience in the human services industry.
• Master's degree in Human Services or other state-required education and experience.
• Licensure as required by state.
• Strong leadership qualities, attention to detail, and organizational skills.
• Ability to multi-task and meet deadlines.
• Effective communication skills to manage relationships.
• A commitment to quality in everything you do.

Responsibilities

• Provide direction, leadership, and supervision of staff at the program site to carry out operations and ensure quality services.
• Oversee financial performance, review statements, and ensure billing compliance and documentation.
• Implement growth strategies to increase census and utilization and assist with new start development.
• Maintain relationships with case managers, referral agents, and engage with local legislators and officials as needed.
• Implement strategies to maintain relationships with individuals served, families, and guardians.

Skills

Leadership

Communication

Organizational skills

Time management

Relationship management

Attention to detail

Commitment to quality

Education

Bachelor's degree

Master's degree in Human Services

State licensure (as required)

Job description

REM Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Operations Management Area Director

• Provide direction, leadership, and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals served.
• Responsible for the financial performance of the area business unit, review financial statements, oversee purchasing, assure billing compliance, and documentation.
• Implement area core growth strategy to increase census, maximize utilization and occupancy percentages, and assist with new start development.
• Maintain and foster relations with case managers and referral agents; participate in building relationships with local legislators and government officials; lobby on behalf of individuals served.
• Implement area strategies to maintain and foster relations with individuals served, mentors, families, and guardians.

Qualifications

• Bachelor's degree and three to six years of related experience with significant management experience in the human services industry
• Master's degree in Human Services, other education and experience as required by state
• Licensure as required by state
• Strong leadership qualities, attention to detail, and organizational skills
• Ability to multi-task and meet deadlines
• Effective communication skills to manage relationships
• A commitment to quality in everything you do

Why Join Us?

• Full, Part-time, and As Needed schedules available
• Full compensation/benefits package for full-time employees.
• 401(k) with company match
• Paid time off and holiday pay
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers
• Enjoy job security with nationwide career development and advancement opportunities
• Employee Referral Program bonus opportunities for eligible roles

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.