Operations Management

Google; Atlanta (GA); Hybrid; USD 136,000 - 197,000; Full time

Job summary

Google is seeking an Operations Management professional at mid level to drive continuous improvement across global vendor operations, risk management, and scalable product operations within the YouTube ecosystem. The role emphasizes cross-functional collaboration and data-driven decision making.

Based in the US, the base salary ranges from $136,000 to $197,000 plus a 15% bonus target, equity, and benefits; hybrid schedule may apply.

Qualifications

• Bachelor's degree plus 7 years in operations management or related field.
• Alternatively, Master's degree plus 5 years in operations management or related field.
• 5 years managing scaled global vendor operations and outsourcing strategies.

Responsibilities

• Drive continuous improvement by cost/quality opportunities and data-driven cases.
• Develop and optimize operational metrics and dashboards for performance trends.
• Manage stakeholder relationships with internal data center customers for service alignment.
• Resolve escalations using root cause analysis and preventive measures.
• Lead SOP creation, process documentation, budgets, and capital projects.

Skills

Vendor operations management

Outsourcing strategy

Project management

Data-driven decision making

Education

Bachelor's degree in Business Administration / related field

Master's degree in Business Administration / related field

Job description

Operations Management

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum qualifications:

• Bachelor’s degree in Business Administration (MBA), Industrial Engineering, Logistics Engineering or a related field and 7 years of progressive post-baccalaureate experience in the job offered or in an Operations Management-related occupation.
• Alternatively, will accept a Master’s degree in Business Administration (MBA), Industrial Engineering, Logistics Engineering or a related field, and 5 years of experience in the job offered or in an Operations Management-related occupation.
• Position requires 5 years of experience in the following: Managing scaled global vendor operations in technology companies, managed service providers or in management consulting; Outsourcing strategy, including sourcing & selection, negotiations and contracting; Developing solutions and tools in partnership with business teams by working with multiple cross functional business teams and stakeholders to set up, stabilize and scale new product operations; Risk, change management, process management systems including Kaizen, Six Sigma, or Lean; and Project management and execution including quantitative data analysis.

About the job

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $136,000 - $197,000 + 15% bonus target + equity + benefits determined by role, level, and location. Individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Learn more about benefits at Google.

Position reports to the Google Atlanta, GA office & may allow for a hybrid schedule as per Google policy.

Responsibilities

• Drive continuous improvement by identifying cost or quality opportunities, developing data-driven business cases, and managing optimization projects.
• Develop, publish, and optimize operational metrics and data dashboards to track performance trends and ensure workflow efficiency.
• Manage strategic stakeholder relationships with internal data center customers to ensure service alignment and satisfaction.
• Resolve high-priority escalations quickly and effectively by applying root cause analysis and implementing long-term preventative measures.
• Lead the creation, maintenance, and optimization of Standard Operating Procedures (SOPs) and detailed process documentation. Manage quarterly budgets, invoice control, and capital improvement projects while analyzing operational expense tracking.

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Google is a proud equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.