Operations Maintenance Coordinator - Fiber

Smurfit-Westrock; Florence (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive training programs

Competitive salary and benefits

Global packaging company culture

Commitment to safety and inclusion

Job summary

Smurfit WestRock is seeking an Operations Maintenance Coordinator for the Pulp Mill in Florence, SC. This role provides support to the Department Superintendent, Production Supervisors, and Maintenance to ensure asset reliability and smooth operations.

The successful candidate will manage safety work orders backlog, coordinate shutdowns, prioritize work, and act as a technical resource to solve chronic failures while driving continuous improvement and safe practices across the site.

Qualifications

• 5–10 years of experience in Pulp and Paper industry preferred.
• Strong safety mindset and adherence to safety policies.

Responsibilities

• Manage department safety work order backlog.
• Coordinate scheduled shutdowns and outages.
• Keep planned work backlog aligned with guidelines and schedule daily/weekly work lists.
• Prioritize and approve break-in or emergency work.
• Screen and approve all work orders for asset areas with accurate descriptions and coding.
• Serve as project originator for maintenance capital and documentation.
• Provide technical resources to solve chronic failures.
• Plan installation/startup of new equipment to minimize operational impact.
• Collaborate with training resources to develop on-the-job training materials.
• Support safety and environmental compliance.

Skills

Safety mindset

Execute effectively

Change management

Customer focus

Decision making

Initiative

Problem solving

Influence & persuasion

Quality

Integrity

Communication

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Knowledge of Paper Machines and Process

Job description

Operations Maintenance Coordinator - Fiber

Locations

SC Florence

Employment Type

Full Time

Date Posted

30-Jul-2026

Relocation Support

Yes

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Operations Maintenance Coordinator, Pulp - Florence, SC

The opportunity:

The Operations Maintenance Coordinator (OMC) role for the Pulp Mill provides support to the Department Superintendent, Production Supervisors and Maintenance. Ensures continuity of the operating assets, achieving department objectives, and facilitating sound business decisions. The OMC is responsible for the maintenance coordination required to maintain and ensure operating reliability in the Pulp Mill, Woodyard, and Recaust plant. The OMC for the Pulp Mill will report to the Pulp Mill Superintendent.

How you will impact WestRock:

• Manages the department safety work order backlog
• Coordinates scheduled shutdowns and unscheduled outages
• Keeping “planned work order” backlog according to guidelines; utilize backlog to schedule daily and weekly work list
• Prioritizing and approving break-in or emergency work
• Prioritizing work order backlog
• Screening and approving all work orders for asset area; assuring quality of all work orders (coding accuracy, symptoms, accurately described)
• Serving as project originator for maintenance capital in asset area, including documentation.
• Being a technical resource for solving chronic and repeat failures
• Planning the installation and startup of new equipment to minimize the upset of normal operations
• Work with training resources to maintain detailed, structured on-the-jobtraining manuals for department tasks and jobs
• Support and foster safety and environmental compliance

What you need to succeed:

• High School Diploma or equivalent, Bachelor’s degree is preferred
• 5-10 years of experience in Pulp and Paper industry is preferred
• Knowledge of Paper Machines and Process
• Supervisory or management experience is preferred
• Safety – Exhibits strong competencies in Safety Mindset and has a thorough understanding of safety policies and procedures.
• Ability to Execute – Targets and achieves results, sets and accomplishes challenging goals, prioritizes and manages tasks effectively, maintains an organized system to monitor progress, overcomes obstacles, accepts accountability, sets standards and responsibilities.
• Champion of & Adaptor to Change – Drives for continuous improvement while managing expectations and results. Able to quickly adapt to changing circumstances and accelerates the change within themselves, their work group, or the organization; challenges the status quo and creatively identifies opportunities for improvement. Demonstrates a constant commitment to do things better.
• Customer Focused – Understands and works to meet customer requirements. Listens to and responds to customer’s needs; builds relationships with and gains trust of customer by always meeting commitments.
• Decision Making/Judgment – Recognizes problems and responds by systematically gathering information and weighing options. Able to sort through complex issues, seeks input from others and addresses root cause of issues. Makes timely and accurate decisions. Uses consensus when possible and clearly communicates decisions to others.
• Initiative – Tackles problems and takes independent action. Seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development, and demonstrates a bias for action without being prompted.
• Problem Solving/Analysis – Breaks down problems into smaller components, understands underlying issues. Can simplify and process complex issues and information, understands the difference between critical details and unimportant facts, can analyze data/information and draw accurate conclusions.
• Influence & Persuasion – Able to exhibit a ‘can-do’ approach and inspire associates to excel, uses competition to encourage others, develops performance standards and confronts negative attitudes. Develops a team spirit and uses tact when expressing ideas or opinions. Presents new ideas to authority figures and adapts presentations to suit a particular audience. Responds to objections successfully.
• Quality – Attentive to detail and accuracy; is committed to excellence. Continuously looks for improvements, seeks opportunities to increase effectiveness and efficiency.
• Integrity – Able to be tactful, maintain confidences, and foster an ethical work environment. Prevents inappropriate behavior by coworkers, give proper credit to others and handles all situations honestly.
• Communication – Able to clearly present information through spoken or written word; read and interpret complex information; talks with employees, customers, and supplies, and has strong listening skills.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.